Discover a four-step process that can help your nearest and dearest readers not just engage with the news, but engage with the world around them

“If you want people to trust you, do trustworthy things," say the organisers of a six-month project between BBC and Media Cymru to understand why marginalised groups do not engage with journalism

The Merseyside holiday town of Southport is trying to reclaim its identity as a place of happy memories after witnessing three horrific murders and riots. How can news providers help the local community get back on its feet?

"We're still here when the national media goes home, so the weight of responsibility is quite heavy"

Investigative journalism is grappling with SLAPP lawsuits, new formats and inspiring a new wave of diverse news leaders

Just like journalists, the CIA agents deal with stress, deadlines and tasks, leaving little time for creative thinking. Get inspired by their four techniques that can increase your own solution-generating power

A three-prong approach of community ambassadors, focus groups and text messages encourages more constructive insights from local news audiences

Media companies can no longer be something for everyone - but we can be everything to someone instead

As Newman reflects on more than a decade of documenting journalism's most turbulent transformation, we explore the uncomfortable truths his research revealed: Why has building audience trust remained journalism's most elusive goal? What made tablets the industry's most expensive false dawn? And were there early warning signs that personality-driven influencers would eventually challenge traditional newsrooms?

When there are precious few resources to spare, how do you decide what to prioritise?