Sign up to save your podcasts
Or
Share Journey to Insurance Nirvana
Share to email
Share to Facebook
Share to X
Share to email
Share to Facebook
Share to X
Or
Journey to Insurance Nirvana episodes
- An Unfiltered Conversation About The Challenges of Being a Carrier in Florida
In this episode we invited Brad Robinson back to the show. Brad's our Water Damage Mitigation specialist.
For the next 26 minutes we go deep into issues most people don't want to talk about, much less dissect.
We learned something new... We need to dedicate at least a couple of hours to this topic. Working on it!
Enjoy!
27 min - FNOL - More Art Than Science!
In this episode David and I get into why the current FNOL process needs an overhaul and the best ways, traps, and issues we will encounter when doing so!
Enjoy!
33 min - Ep: 022 – The Three Things That Every Insurer, Big or Small, Can't Live Without!
In this episode we breakdown the 3 elements carriers must have in order to only grow but to stand out in the marketplace.
As the industry is poised to expand in 2019, changes in both technology and human capital, and carriers ability to adapt to these changes, will determine who will have the bigger impact on the consumer.
Enjoy!
Claudio Alegre
@claudioalegre
30 min - Ep: 021 – Let's Not Forget the CMO
A quick slip on my end... I introduced this show as episode 20 when in fact is number 21.
Today we touch on why we love to geek out with CMOs on the topic of how a better processed claim, with complete transparency and inclusion, can make their jobs much more meaningful in the long run.
When you have an inclusive way of looking at the world, everyone benefits exponentially!
Enjoy
Claudio Alegre
@claudioalegre
26 min - Ep: 020 - Advantages of Replacing CSRs with Adjusters at FNOL
In this episode David does a deep dive into this topic, and why it's such a phenomenally simple and good idea for carriers to implement.
It's a short rant on the topic, and I would love to her your thoughts on it!
Enjoy,
Claudio Alegre
@claudioalegre
13 min - Ep: 019 - Managing a Tech Team When You Know Squat About Tech!
In this episode we get into...
- Why insurers must not be afraid of embracing the gig economy.
- How to manage a team of developers when you know diddly squat about tech...and,
- Spending more time with your Mom!
Enjoy!
32 min - Ep: 018 - How To Avoid the Silent Costs of Water Damage Restoration
Today Brad Robinson, our water damage restoration and mitigation analytics specialist, joins us for a sizzling conversation about the ins and outs of the water restoration process.
Enjoy!
32 min - Ep: 017 - Why Does it Take So Long to Process a Claim?
In this Episode we talk about:
- What happiness looks like for big insurance.
- Why does it take so long to process claims... and
- Why we're bringing Hollywood to the insurance industry!
Enjoy!
29 min - Ep: 016 - Scaling Humans in the Claims Process
In this episode:
- We breakdown our process to leverage human capital for the benefit of the Carrier, the policyholder, and the adjuster.
- We address the total devastation caused by the California wildfires and what its impact on the industry.
- And... Why turning all your ULAE into ALAE is totally possible when using the right workflow solution!
Enjoy!
32 min - Ep: 015 - Barriers to Digital Transformation
In this episode we get into:
- The barriers to digital transformation insurance carriers are currently facing.
- The importance of integrating your workflow solution onto your CRM - Big Topic!
- And... Why claims and drinking out of a firehose are so similar!
Enjoy :-)
31 min
About Journey to Insurance Nirvana
From the publisher's feed
An insurance industry insider, David Milton talks about revolutionizing the claims process from 30 days to 30 minutes. He's Founder of Telaclaims, a company who has released software exactly to this…
end.