How can a global enterprise build security and business continuity capacity in their local branches? Develop credibility through listening and patience, says RC Miles with the AIDS Healthcare Foundation. That capacity paid off when conflict arose, he tells SM Highlights host Chuck Harold in this episode, sponsored by RaySecur (https://raysecur.com/). Also in this episode, Todd Sowinski from West Pharmaceutical explains how the organization has built out procedures and guidance to keep digital nomad workers safe and accounted for.