Wake up to the power of your Customer Platform! Join Chris Carolan, Casey Hawkins, and George B. Thomas on the unofficial HubSpot updates morning show as they break down 9 fresh updates... or was it really 6? (Some of these felt suspiciously similar!)

Either way, there are genuine game-changers in this Friday lineup that you won't want to sleep on.

🎯 The Big Winners:

- Health Score Builder - Finally! The Service Hub replacement for sunset scoring properties is here (but heads up, you'll find it in Settings, not where you'd expect)

- Custom Help Desk Views - This could be the beginning of breaking out of HubSpot's object silos. Support teams can now create views based on contact properties, not just ticket properties

- Property Change Events - Track up to 25 properties with detailed change history for better reporting and automation (Enterprise level only)

🛍️ E-commerce Gets Love:

- Shopify Integration Enhanced - Show off your most viewed AND recently viewed products directly in HubSpot marketing emails

🤖 AI Keeps Evolving:

- Lookalike Lists moving from private to public beta (though we still want more transparency on the "why" behind matches)

- Landing Page AI gets smarter with enhanced prompts and additional context options

📎 The Simple Win:

- URL Property Type - Sometimes the basic stuff hits different when you've been waiting forever (available across all hubs and tiers!)

Links to explore all 9 updates:

- Health Score Builder: https://app.hubspot.com/portal-recommend/l?slug=product-updates/&rollout=166905

- Shopify Most Viewed Products: https://app.hubspot.com/portal-recommend/l?slug=product-updates/&rollout=179997

- Shopify Recently Viewed Products: https://app.hubspot.com/portal-recommend/l?slug=product-updates/&rollout=207894

- Custom Help Desk Views (Beta): https://app.hubspot.com/portal-recommend/l?slug=product-updates/&rollout=238021

- Property Change Events: https://app.hubspot.com/portal-recommend/l?slug=product-updates/&rollout=165923

- AI Lookalike Lists (Beta): https://app.hubspot.com/portal-recommend/l?slug=product-updates/&rollout=207903

- Enhanced Landing Page Prompts: https://app.hubspot.com/portal-recommend/l?slug=product-updates/&rollout=231919

- Landing Page Additional Context: https://app.hubspot.com/portal-recommend/l?slug=product-updates/&rollout=208940

- URL Property (Beta): https://app.hubspot.com/portal-recommend/l?slug=product-updates/&rollout=224895

Remember: You probably already own the solution you're looking for in HubSpot - you just need to wake up to it!

Catch us live weekdays at 8:30 AM ET or find us on Spotify and Apple Music.