Building business relationships is easier said than done. Prime Lending’s Tara Gallichio keeps her sales pipeline full, while taking care of your clients extraordinarily.  Tara shares client care practices and how that has made all the difference.

Crisis Communications is both an art and a science.  There is a formula that works when planned, practiced, and executed consistently. Every organization should have a crisis communication plan, or experts to call.  Kristi Piatkowski shares her experience of finding herself in a crisis and how a call to the experts made all the difference.

 Customer Journeys are either great or they are not.  State Farm’s Julie Ngo shares how she created a purposeful customer experience, built a customer-centric culture, and sets herself apart.

Join us as we discuss internal assessment.  Honestly and objectively identifying what your strengths and weaknesses are means also dealing with an organization’s dirty laundry.  Tune-in and learn how, and more importantly, why, identifying your Strengths and Weaknesses matter.

External market assessments many times tell you what you don’t know, in addition to confirming what you do know.  Please join us as we welcome Fr. Sam Keyes, Pastor of St. Augustine of Canterbury Catholic Parish.  Yes, even churches need to understand the marketplace to grow and meet their goals!

Just WOW welcomes Justin Wallin, a marketing concept strategist. Wallin has delivered strategic direction to hundreds of political candidates, organizations, and non-profit organizations, statewide, city and municipal governments, global Fortune 250 firms, entrepreneurial ventures, as well as other small and medium businesses and other organizations.

Today we talk with Anthony Barkett about how he made significant changes to his family run business.

This is where we start and that is with WHY.  Tune in for a candid conversation of our Why as well as how we use our Why to develop our SMART Goals.