LEADERSHIP UNLEARNED ( and Reframed)

Karl Hebenstreit redefines Leadership with Explicit Expectations & Platinum Rule with Maxine Attong


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Karl Hebenstreit shares his new book, Explicit Expectation with Maxine Attong. He focuses on the importance of explicit expectations in leadership and the transition from the traditional “Golden Rule” of leadership to a more nuanced “Platinum Rule.” Karl explains how individual perceptions of expectations can lead to miscommunication and disengagement within teams. He advocates for a shift from rigid performance management systems, which fail to adapt to changing conditions, to a more fluid, inclusive approach to leadership that fosters open communication and mutual understanding. By promoting clarity in collective goals, values, and individual motivations, leaders can create a more supportive environment that enables teams to thrive amid constant change.Highlights• 🌍 Inclusive Leadership: Leadership should be embraced by everyone, in all contexts, not limited to organizational roles.• 🏅 Platinum Rule: Moving from the “Golden Rule,” which assumes everyone thinks alike, to the more inclusive “Platinum Rule” is essential for effective leadership.• 🔄 Adaptation to Change: Change is constant, and expectations should be made explicit and adaptive to new circumstances rather than static.• ✉️ Open Communication: Leaders must create environments where explicit expectations can be discussed freely, eliminating mind-reading assumptions.• 📈 Performance Management Evolution: Traditional performance management systems are being replaced with more flexible, continuous feedback processes.• 👫 Uniting Values and Motivation: Understanding diverse motivations within teams encourages stronger connections and improved productivity.• 🌊 Embrace the Slush State: Organizations need to acknowledge that they cannot “refreeze” after change; instead, they should navigate through a fluid, evolving landscape.Key Insights• 🤝 Transformative Leadership: Leadership is a collective, participatory journey rather than a top-down approach. When every individual takes ownership of their leadership potential, they create a more cohesive and empowered community.• 💬 Communication is Crucial: The explicit communication of expectations between leaders and team members fosters trust and engagement. It’s essential to have honest dialogues about needs and perceptions, ensuring everyone is heard and understood.• 🌟 Value the ‘How’ Over the ‘What’: Organizations often emphasize outcomes (the ‘what’) but neglect the process (the ‘how’), which is where core values are expressed. Emphasizing the ‘how’ leads to healthier workplace cultures that prioritize integrity and social responsibility.• 🔄 Agility in Leadership: Adapting leadership styles to the fluid nature of modern work environments is key. This demands an ongoing evaluation of performance objectives and team dynamics to remain relevant and responsive.• 🏆 Diversity of Thought: Leaders who understand varied motivation types not only reduce attrition rates but also enhance team performance by aligning individual strengths and passions with organizational goals.• 🌐 The Role of Community: In a competitive corporate landscape, fostering a community-oriented work culture enables organizations to thrive. This transforms competition into collaboration, enhancing overall satisfaction and performance.• ⏳ Revisiting Organizational Values: Corporate values often become outdated; therefore, regularly evaluating mission and vision statements is critical. This ensures that they resonate deeply with both employees and the market, leading to genuine alignment and engagement.In this engaging dialogue, the emphasis lies on redefining leadership in a manner that focuses on inclusivity, clarity, and continuous adaptation to achieve excellence in a world characterized by rapid change. The leaders of tomorrow will thrive by applying innovative frameworks that integrate expectations, ethics, and emotional intelligence into the heart of their organizational practices.

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LEADERSHIP UNLEARNED ( and Reframed)By Maxine Attong