Katie Klinzing joins us to talk about Customer Support and its relationship with Customer Success, why you should listen to others about your strengths, and more on the Chicago Customer Success Podcast!

Katie Klinzing on Customer Support and Success - November, 2018

We believe that everyone should be invested in the customer journey. Chicago has a very strong group of organizations that believe this as well, and that’s why we decided to create this podcast.


We want to highlight how different roles within a company all build upon one another, creating a strong, cohesive customer journey. To do this, we’re focusing on three key objectives. The first is starting this blog and podcast for professionals invested in the customer journey in mind. We want to deliver relevant content to you.

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We believe that everyone should be invested in the customer journey. Chicago has a very strong group of organizations that believe this as well, and that’s why we decided to create this podcast. We want to highlight how different roles within a company all build upon one another, creating a strong, cohesive customer journey. To do this, we’re focusing on three key objectives. The first is starting this blog and podcast for professionals invested in the customer journey in mind. We want to deliver relevant content to you.

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Katie Klinzing on Customer Support and Success - November, 2018

Katie Klinzing on Customer Support and Success - November, 2018