Emotional Intelligence and Compensation Strategies with Katie Manning from RGP.

In this episode of the Built by People podcast, Katie from RGP joins the show to discuss her extensive career in compensation and benefits and the critical role of emotional intelligence in enhancing employee experience and organizational culture.

Katie provides insights into how leaders can cultivate emotional intelligence, build strong relationships, and drive successful strategic HR programs. She emphasizes the importance of feedback, healthy risk-taking, and celebrating successes. Katie also touches on the significant impact of culture on employee engagement, retention, and organizational success, sharing examples from her experiences, particularly in M&A situations.

Her parting advice underscores the need for ongoing transformation in total rewards and the importance of listening to employees to make meaningful programmatic changes.

00:00 Welcome and Introduction

01:00 Katie's Career Journey

02:02 The Importance of Emotional Intelligence

05:23 Building Relationships in HR

07:42 Embedding Emotional Intelligence in Culture

11:23 The Role of Culture in Organizational Success

13:05 Driving Cultural Shifts through Emotional Intelligence

14:43 Parting Advice and Conclusion