One of the biggest issues facing engineering firm leaders—or really those of any company—is how to manage the post-COVID business landscape. The pandemic forced huge changes in how firms operated and how employees worked. Some of those changes will likely fade away but many will stick. Figuring out which ones will continue to be beneficial is enough to keep leaders awake at night.

Kennedy Jenks President and CEO Keith London joined the program to discuss how his 420-person water and environmental engineering firm is moving forward.