March 8, 2006: In a keynote address at the VoiceCon Spring 2006 conference,
Avaya Chairman and CEO Don Peterson outlines a future where Service Oriented
Architectures let enterprises build three-tier networks, in which
communications applications run on top of communications services,
and in turn support business applications. Catherine Brune of Allstate
Insurance Company describes how these architectures helped her company
recover after Hurricane Katrina.