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In this episode of Deep Dive into Agile Marketing, John Cass speaks with Kim Scribner, Senior Director of Change and Organizational Coaching at CMG Consulting. Their conversation explores how agile ways of working translate from software development into the marketing function, drawing on Kim’s early career in DevOps and her later work coaching
John and Kim examine why marketing often struggles with reputation
The discussion highlights how agile frameworks, especially user stories, experimentation, and early collaboration, provide the scaffolding for tougher, more productive conversations between marketing and the rest of the business. Kim shares examples from her client work, including how marketing teams can directly influence outcomes such as patient flow in healthcare systems by aligning communications with measurable organizational goals.
Together, John and Kim explore what marketing looks like when treated as a driver of business impact rather than a cost center, how marketers can build trust through clarity and data, and why thinking like a business analyst can elevate the entire function. The episode offers a grounded, practical look at how agile principles help marketers communicate their purpose, demonstrate value, and operate with greater authority inside
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By John Cass5
44 ratings
In this episode of Deep Dive into Agile Marketing, John Cass speaks with Kim Scribner, Senior Director of Change and Organizational Coaching at CMG Consulting. Their conversation explores how agile ways of working translate from software development into the marketing function, drawing on Kim’s early career in DevOps and her later work coaching
John and Kim examine why marketing often struggles with reputation
The discussion highlights how agile frameworks, especially user stories, experimentation, and early collaboration, provide the scaffolding for tougher, more productive conversations between marketing and the rest of the business. Kim shares examples from her client work, including how marketing teams can directly influence outcomes such as patient flow in healthcare systems by aligning communications with measurable organizational goals.
Together, John and Kim explore what marketing looks like when treated as a driver of business impact rather than a cost center, how marketers can build trust through clarity and data, and why thinking like a business analyst can elevate the entire function. The episode offers a grounded, practical look at how agile principles help marketers communicate their purpose, demonstrate value, and operate with greater authority inside
Learn more about your ad choices. Visit megaphone.fm/adchoices