Learn the reasons and benefits of changing your sales or training meeting into a virtual event. Cost savings are a start, but even better, by going virtual, you can be more inclusive and turn a previously once-a-year occurrence into a year-long program.

With the economy poised for a decent 2011 recovery, customer relationships have never been more important. Marketers need to do a better job communicating with and holding on to customers. Creating real customer loyalty should job one for marketing departments, but too many are focused on flashy campaigns or open-ended lead-generation programs. We will discuss how content can be a critical component in creating and maintaining customer relationships.