Operators Series

KinkyCurlyYaki: Vivian Kay


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What’s more unique than yourself? Each person is different, so if you want to stand out from the crowd, maybe you can do it by using yourself as the brand. At least, that’s what today’s guest successfully did. In today’s episode, you’ll hear from Vivian Kay of KinkyCurlyYaki. Listen in to hear Vivian discuss how she created her product, how she began generating sales, and how she focused on brand to set herself apart.
Topics Discussed in Today’s Episode:
What “Chad” is
Vivian’s “start it” tweet
Why Vivian started her business
How Vivian created the first iteration of her product
How Vivian got started selling
How Vivian made her first sale
Why Vivian niched it
How Vivian differentiated herself
How Vivian generated early sales
How Vivian scaled and how she handled payment processing
Influencer marketing
How Vivian has focused on brand to differentiate her product
How receptiveness has increased with order quantities
Vivian’s brand ambassador program
Vivian’s loyalty program
Staying true to the brand voice through expansion and evolution
Copywriting brand names
Vivian’s tips for entrepreneurs
Resources:
How to Support Black-Owned Ecommerce Businesses + Resources for All Brands & Consumers
Learn More About Order Fulfillment for Haircare Products
Shipping Hazardous Materials: A Guide to HAZMAT Shipping & Compliance for Ecommerce
KinkyCurlyYak- Handcrafted Textured Hair Extensions
Meet the speakers
...more
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Operators SeriesBy Casey Armstrong