In this episode, we explore the journey of Information Technology-enabled services (ITeS) from its origins in the 1960s to its current significance in the global economy. We then shift our attention to the disruptive impact of Generative AI (GenAI) on the ITeS sector, particularly in customer service. The rise of AI-powered chatbots presents both challenges and opportunities for businesses, reshaping traditional outsourcing models and prompting the need for workforce adaptation.

By adopting different strategies, organizations can redefine the playbook for IT-enabled services in the GenAI era, driving innovation and unlocking new avenues for growth and success in an increasingly digital world.

Welcome to this episode of Kishore’s podcast, where we explore the transformative power of Generative AI in Education. Join us as we delve into groundbreaking projects like 'Malar Teacher' from Anna University, South India, revolutionizing learning with its autonomous teaching capabilities. From personalized instruction to accessible knowledge, we discuss how Generative AI is reshaping the educational landscape, making quality education available to all. Tune in to discover the future of learning, the challenges it faces, and the opportunities it presents. Join the conversation and embrace the possibilities of tomorrow with Kishore's Podcast.

Join us as we explore Microsoft's groundbreaking project "VASA" (Visual Affective Skill Augmentation) on this episode of Kishore's podcast. Discover how VASA is transforming human-machine interactions by creating hyper-realistic talking faces from a single portrait and audio clip. We delve into the technology behind VASA-1, its real-time capabilities, and the potential benefits across various industries. But with innovation comes responsibility - we discuss the ethical considerations and risks associated with deepfakes. Tune in to explore the future of AI-driven interactions and the limitless possibilities of VASA.

Reference - https://www.microsoft.com/en-us/research/project/vasa-1/

Join us on this Kishore’s Podcast episode as we navigate the dynamic landscape of leadership, exploring the crucial distinction between peacetime and wartime leadership. Delve into real-world examples, expert insights, and practical advice that will empower you to thrive in any leadership scenario.

Join us on this Kishore's Podcast episode for a thought-provoking exploration of the concept of a negative-sum career. Delve into the unconventional approach of investing more than what you take out, as we challenge traditional notions of work-life balance and delve into the long-term impact of our professional choices. With engaging anecdotes and insightful reflections, we uncover the secrets of successful individuals like Elon Musk and Narayana Murthy, while addressing the importance of gender equality in the workplace. Tune in to discover how embracing personal growth, supporting others, and redefining success can lead to infinite possibilities in your career journey.

An introduction to Kishore's Podcast