Claiming to be customer-centric has become a throwaway buzzword for lots of organizations. On this episode of the Kiss Your Dragons mini-series, authors Shawn Nason, Robin Glasco, and Michael Harper explore the transformative power of heartsets in challenging us to rethink our approach to and relationships with the business world. Join us for a blunt conversation about putting people first, leading with love, and connecting our minds and hearts.  

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