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In this episode, we dive into how Klarna leveraged ChatGPT to revolutionize their customer support, eliminating 700 positions and saving $40 million. We'll explore the implications of this move for the future of customer service and the workforce.
See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
By Jaeden Schafer4.4
144144 ratings
In this episode, we dive into how Klarna leveraged ChatGPT to revolutionize their customer support, eliminating 700 positions and saving $40 million. We'll explore the implications of this move for the future of customer service and the workforce.
See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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