Kno2fy

Dental care has long been treated as separate from the rest of healthcare, but oral health is deeply connected to overall health. So what happens when the information providers need stays separated, too?

In this episode of Kno2fy, Therasa Bell and Whitney Cole sit down with Laura Arias, Senior Manager of Innovation Programs and Services at CareQuest Innovation Partners, to explore the gap between dental and medical care and what it will take to bring oral health into the connected care ecosystem.

Laura and Therasa get into why dental has historically remained disconnected from broader health information infrastructure, what that separation can mean for patients and providers, and where technology can help close the gap. The conversation also explores the CareQuest and Kno2 partnership, the role of dental EDRs and PMSs, and how a scalable national infrastructure could make medical-dental exchange more accessible.

Most importantly, they look beyond simply connecting systems to ask what becomes possible when information can finally move with the patient.

Timestamps

00:37 – Meet Laura Arias & the CareQuest Innovation Partners

04:04 – Why Dental Care Became Disconnected From Healthcare

06:22 – What Dental Can Teach Us About Healthcare Connectivity

10:31 – What’s at Stake When Dental & Medical Data Don’t Connect

14:51 – Bringing Dentists Into the Broader Care Team

18:06 – Why Dental Data Still Isn’t Flowing

20:56 – How QHINs Can Connect Dental & Medical Care at Scale

25:22 – Inside the CareQuest + Kno2 Partnership

30:38 – The Role of Dental Software & What Success Looks Like

37:31 – Beyond Interoperability: What Could Connected Dental Care Unlock?

Hosted by: Therasa Bell and Whitney Cole

Produced by: Jess Garman

A Kno2 Podcast

What changes when therapy providers are no longer invisible in healthcare data exchange?

In this episode of Kno2fy, Therasa Bell and Whitney Cole are joined again by Carrie Myers, VP of Enterprise Transformation at Raintree Systems, to explore what happens when therapy practices become discoverable, connected and able to participate more fully in healthcare data exchange.

The conversation gets into what “discoverability” actually means for therapy practices, why traditional provider directories weren’t built to support organizations like therapy clinics, and how embedded interoperability can make clinical information available without adding another layer of work for providers.

Carrie and Therasa also discuss the growing role of connected data in AI, trustworthy clinical data, how patient expectations are changing, and what healthcare organizations should be asking technology vendors as they plan for the future.

Because the goal of interoperability isn’t simply to move more data. It’s to make the right information available to the right people, in the right place, when they need it.

Hosted by: Therasa Bell and Whitney Cole

Produced by: Jess Garman

A Kno2 Podcast

Dental and medical care may serve the same patient, but the systems behind them often operate worlds apart. In this episode of Kno2fy, co-hosts Therasa Bell and Whitney Cole sit down with Andy Taylor, CIO of Children’s Surgery Centers, to unpack the patient and provider impact of the divide between dental and medical interoperability.

They discuss what medical-to-dental referrals look like today and the patient safety risks that come when dentists don't have access to the information they need. From stale referral lists and paper handoffs to medications, allergies, and clinical histories, the conversation explores what it could look like as we start to bring dental into the broader healthcare information exchange.

The good news? We aren't starting from scratch. The infrastructure already exists to connect dental with the rest of healthcare and the opportunity to finally bring these pieces together is here.

Timestamps

00:37 - Introduction to Andy Taylor

01:54 - Why Dental Software is Notoriously Difficult to Connect

05:52 - The Different Languages of Medical and Dental Care

07:24 - Medical-to-Dental Referrals Today

08:47 - Stale, Bulk Referral Lists

15:45 - What Connected Dental Could Look Like

16:21 - Why Dentists Need Access

18:45 - What Referrals Should Look Like

24:27 - Why We're Even Debating This

Hosted by: Therasa Bell and Whitney Cole

Produced by: Jess Garman

A Kno2 Podcast

Physical therapy is often grouped into the broader healthcare conversation, but delivering therapy is fundamentally different from delivering primary or acute care. So why has the industry spent so long trying to fit it into technology that wasn't built for it?

In this episode of Kno2fy, co-hosts Therasa Bell and Whitney Cole are joined by Carrie Myers, VP of Enterprise Transformation at Raintree Systems, for a conversation about the unique realities of therapy and rehabilitation. Together, they explore why therapists have historically been left behind by healthcare technology, how disconnected systems create unnecessary work for clinicians, and why interoperability should be measured by better patient care, not simply by the movement of data. From reducing administrative burden to creating more connected patient experiences, this discussion highlights why understanding therapy is essential to building a healthcare system that truly works for everyone.

Timestamps

00:37 - Introduction to Raintree & Carrie Myers

04:11 - Therapy vs Primary Care

06:05 - Healthcare Beyond Hospitals & Physicians

09:38 - How Health Tech Left Therapy Behind

10:01 - The Digital Divide Created by Meaningful Use

13:50 - The Real Cost of Disconnected Information

15:15 - Therapist Burnout & Administrative Burden

19:25 - What Changes when Therapy is Connected

24:36 - What Providers Shouldn't have to Understand

26:14 - Improving Care

Hosted by: Therasa Bell and Whitney Cole

Produced by: Jess Garman

A Kno2 Podcast

The future of healthcare isn’t just provider-to-provider interoperability, it’s patient empowerment.

On this episode of Kno2fy, Therasa Bell and Jason Kulatunga, Founder of Fasten Health, explore why healthcare still struggles with fragmented data exchange, how patients are often forced to become the “middleware” in their own care journeys, and what happens when technology finally puts control back where it belongs.

From TEFCA and Individual Access Services to AI-powered healthcare experiences, this conversation looks at what’s next for a future where patients have true agency over their health data.

Timestamps

00:37 - Introduction to Fasten Health & Jason Kulatunga

03:13 - Understanding Individual Access Services

10:17 - The importance of patient data access

13:36 - The role of the Cures Act in data access

16:54 - Barriers to individual access

23:40 - Technical & economic challenges in healthcare

26:57 - Journey to building Fasten

30:15 - Empowering patients with access

36:48 - The future of patient access

53:10 - Connecting networks for better care

Hosted by: Therasa Bell and Whitney Cole

Produced by: Jess Garman

Research: JoJo Abbasi

A Kno2 Podcast

Healthcare interoperability is entering a new phase driven less by regulation and more by outcomes.

In this episode of Kno2fy, Therasa Bell and Whitney Cole sit down again with Kevin Holub, Chief Product Officer at Counterpart Health, to unpack the growing momentum behind emerging interoperability initiatives and what they mean for payers, providers, networks, and patients.

The conversation explores how national networks differ from traditional interoperability initiatives, why “data liquidity” is becoming essential to healthcare transformation, and what happens when organizations stop waiting for the perfect framework and start moving into production. Kevin and Therasa also discuss the realities of scaling payer-provider exchange, reducing administrative waste, improving longitudinal care, and why many of healthcare’s biggest interoperability fears may be overstated.

From TEFCA and QHINs to private networks and real-world deployment lessons, this episode is a candid look at the operational, technical, and strategic shifts shaping the next era of connected healthcare.

Timestamps

00:38 - Meet Co-Hosts and Guest Kevin Holub

02:11 - What Is the CMS Health Tech Ecosystem?

07:45 - How CMS-Aligned Networks, QHINs, and Private Networks Connect

09:58 - What Health Plans Gain by Going Live

13:48 - Why Data Sharing Creates Value for Everyone

18:32 - Lessons from an Early Adopter

20:50 - The Hidden Complexity of National Networks

25:48 - How Fast Can a Health Plan Get Connected?

28:02 - Why the Industry Needs to Move Faster

Hosted by: Therasa Bell and Whitney Cole

Produced by: Jess Garman

Research: JoJo Abbasi

A Kno2 Podcast

A major step forward for payer interoperability is here.

In this episode of Kno2fy, Therasa Bell and Whitney Cole sit down with Kevin Holub, Chief Product Officer at Counterpart Health, to discuss the growing momentum around connected healthcare and what it takes to make payer data more accessible across the care continuum.

The conversation explores how Clover Health and Counterpart Health are approaching interoperability differently by focusing on provider enablement, patient access, and the role claims data can play in building a more complete picture of the patient journey. They also dive into the technical and operational work required to support data exchange across national networks, the importance of supporting providers beyond large health systems, and why collaboration across the industry matters in accelerating progress.

From care coordination and chronic disease management to patient empowerment and healthcare innovation, this episode highlights the real-world impact that more connected, accessible data can have across healthcare.

Timestamps

01:00 - Introduction to Clover and Counterpart Health

04:00 - Payer live on TEFCA with CMS Aligned Network

06:30 - Getting Kno2 Connected

12:00 - Empowering providers with data

20:00 - Importance of patient data flow

35:00 - Future of payer adoption

Hosted by: Therasa Bell and Whitney Cole

Produced by: Jess Garman

Research: JoJo Abbasi

A Kno2 Podcast

In this episode of Kno2fy, Brendan Keeler and Matt Becker join co-hosts Therasa Bell and Whitney Cole, once again, to break down what’s really happening with TEFCA, federal policy, and the future of healthcare networks.

From shifting priorities in Washington to the removal of the TEFCA Manner Exception, this conversation explores how interoperability is evolving from a regulatory framework into a competitive, market-driven ecosystem. But through all the change, one thing remains constant: the need for trust at scale.

If you’re trying to make sense of where interoperability is heading, and what it means for your organization, this episode cuts through the noise to focus on what actually matters.

Timestamps

01:00 – What’s happening in Washington with TEFCA right now

08:00 – Interoperability as a long game (and why progress feels slow)

15:50 – Breaking down the TEFCA Manner Exception removal

20:30 – The rise of competing networks (and why that might be good)

25:00 – Could TEFCA ever go away? (and why that’s unlikely)

29:30 – Lightning round & wrap up

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Hosted by: Therasa Bell and Whitney Cole

Produced by: Jess Garman

Research: JoJo Abbasi

A Kno2 Podcast

Healthcare interoperability is one of the most talked-about topics in digital health, but separating real solutions from marketing claims isn’t always easy.

Kno2fy is back! Co-hosts Therasa Bell and Whitney Cole are joined by Matt Becker, SVP of Interoperability and Public Policy at Kno2, and interoperability expert Brendan Keeler of HTD Health to talk about the reality behind interoperability in healthcare.

With HIMSS around the corner, they get into what healthcare leaders, technology vendors, and interoperability teams should look for when evaluating solutions. They discuss why interoperability is often misunderstood, what it actually takes to connect healthcare organizations at scale, and why building trusted networks across the care continuum is harder than most vendors claim.

The conversation also explores the importance of connecting the entire care continuum, including post-acute care, behavioral health, EMS, and home care to create a true longitudinal patient record.

If you're heading to HIMSS and trying to understand which interoperability solutions are real and which are just “interoperability theater,” this episode will help you ask better questions and cut through the hype.

Timestamps

[00:00] Introduction

[02:45] Why interoperability is harder than vendors claim

[16:00] What real interoperability work looks like

[22:50] Why connecting the entire care continuum matters

[37:45] A HIMSS survival guide for interoperability buyers

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Hosts: Therasa Bell and Whitney Cole

Producer: Jess Garman

Research: JoJo Abbasi

A Kno2 Podcast

It’s a special episode of Kno2fy just in time for Dreamforce!

Hosts Dr. Peter Schoch and Therasa Bell sit down with Doug Owens, CIO at Signature HealthCARE, to talk about breaking down barriers in post-acute care through smarter, connected technology.

Together, they'll give you a front row seat to see how Signature is utilizing the Kno2 MuleSoft Connector to unify data, eliminate communication gaps, and transform the way care teams collaborate across settings. From tackling CMS initiatives to future-proofing interoperability, this conversation shines a light on what’s possible when technology and vision align.

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