CX Storytime, Tales from the Customer Journey

Knowing Where We Stand: The Key to Shaping Our Work Culture


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From the Relationships at Work podcast

Before you can build the work culture you envision, do you truly understand the culture you have now?

In this episode of Relationships at Work, we explore the importance of taking a hard look at your current organizational environment before setting future goals. Using real-life examples, we discuss why leaders often fail to transform their teams and how tools like employee surveys, cultural audits, and direct observation can provide the crucial insights needed to bridge the gap between where you are and where you want to be. 

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CX Storytime, Tales from the Customer JourneyBy Russel Lolacher

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