
Sign up to save your podcasts
Or
In this Knowledge Natter, Lou Northway speaks to Eloise Collins, Head Veterinary Nurse at Beech House Veterinary Centre, who used checklists, auditing, benchmarking, team meetings and journal clubs to help improve patient care and outcomes and to improve practice culture. Eloise helped to create psychological safety amongst the team through her open and honest approach. Eloise became Knowledge Award Quality Improvement Champion for her work in 2022.
Read Eloise's case example
Read the podcast transcript
4.3
33 ratings
In this Knowledge Natter, Lou Northway speaks to Eloise Collins, Head Veterinary Nurse at Beech House Veterinary Centre, who used checklists, auditing, benchmarking, team meetings and journal clubs to help improve patient care and outcomes and to improve practice culture. Eloise helped to create psychological safety amongst the team through her open and honest approach. Eloise became Knowledge Award Quality Improvement Champion for her work in 2022.
Read Eloise's case example
Read the podcast transcript
185 Listeners
398 Listeners
3,019 Listeners
350 Listeners
1,373 Listeners
53 Listeners
981 Listeners
15 Listeners
103 Listeners
175 Listeners
134 Listeners
0 Listeners
27 Listeners
1,981 Listeners
150 Listeners