It's a crazy world in technology acquisition and implementation. Just when you think your project is dialed in, something comes along to make you rethink it. That' life when your business and technology worlds change overnight, as they do for so many IT leaders. The key to successfully managing the environment is planning for contingencies up front, when you still have the leverage to get in writing the flexibility you will need. Listen as C/D/H Partner, Paul Hillman, talks with Janet Knaus, a technology attorney at the Grand Rapids law firm of Warner Norcross and Judd. Janet is a partner at Warner Norcross, and for more than 23 years she has represented clients in a broad range of information technology transactions including software licensing, software and systems development, consulting services and outsourcing.