Knowledge Unlocked Podcast

How often do you access information online that seems to be exactly what you're looking for just to be let down? Sometimes the information isn't relevant, up-to-date, or worse, inaccurate. In this episode, Jamie and Michelle discuss the importance of sourcing reliable information in healthcare and how to evaluate the content we consume on the internet. 

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With all of the discussion of continuous improvement of processes, procedures, and practices in healthcare, is there any time left for continuous improvement for ourselves? In this episode, Jamie and Michelle team up with Sarah B. Cruz, self-proclaimed "CSS Nerd" and passionate sterile processing advocate, to discuss how healthcare professionals can focus on continuous self-improvement and goal setting to kickstart their professional and personal growth. 

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There is no "I" in team, but there is an "I" in teaming. The team mentality is evolving into the “teaming” mentality in which we work with a diverse group of people with diverse experiences to achieve interdependent goals. In this episode, Jamie and Michelle dive into the difference between teams and teaming, and how to shift your mindset to future-proof your interdepartmental collaboration.

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Everyone loves a good laugh right? Well, it turns out laughter can do more than just lighten the mood when times are tough. In this episode, Jamie and Michelle discuss the benefits of laughter in the workplace and how you can embrace laughter in your department to improve morale and performance!

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When preparing for important discussions in your career such as a proposal for a new product or capital request, it’s important to be well prepared. But what if the answer is no? Now what? In this episode, Jamie and Michelle discuss how to react when you are met with resistance or when your ideas are downright rejected.

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Everyone is aware of the fear of failure, but what about the fear of success? In this episode, Jamie and Michelle discuss how to recognize the signs of achievemephobia (the fear of success), how it can impact professional and personal growth, and how to overcome it. Have questions/comments/suggestions? Email us at [email protected]

At some point, all healthcare professionals have probably heard "this is how you learned it in school (or training), but this is how we actually do it in real life." Why is this the case? Is there a disconnect between the "real world" and guidelines and standards driving our daily healthcare practices?

In this episode, Jamie and Michelle take a deep dive into industry standards, guidelines, and best practices. They discuss how healthcare professionals can ensure they are compliant with the standards and guidelines and are driving best practices within their department to improve patient outcomes and provide the highest level of patient care.

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Trust is a requirement for all healthy relationships, but it is also an integral component of an efficient, productive, and effective organization. Studies have shown that trust in the workplace can also produce decreased stress levels, increased loyalty in the work environment, and empowers ethical decision-making. In this episode, Jamie and Michelle discuss the systemic loss of trust in the healthcare profession, and how to rebuild trust within your organization.

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Resources:

Frances Frei

https://www.hbs.edu/faculty/Pages/profile.aspx?facId=6587

Prioritizing Trust

https://www.forbes.com/sites/forbescoachescouncil/2021/12/28/prioritize-trust-the-biggest-workplace-imperative-of-2021/?sh=4bb581056b63

There is no doubt that leadership is an important aspect in all organizations, but do leadership principles change depending on the organization? In this episode, Jamie and Michelle interview Marine veteran and healthcare leader, Brandon VanHee about his experience leading teams in combat and in healthcare. Tune in to hear an interesting discussion on universal leadership principles and how they apply to any organization.

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Communication is often cited as one of the most important life skills and poor communication is the root cause of many conflicts that occur between sterile processing and operating room staff. In this episode, Jamie and Michelle discuss the importance of effective communication in the sterile processing department and operating room and provide valuable tips and tricks to more effectively communicate in your facility every day. Have questions/comments/suggestions? Email us at [email protected]