Kotecki On Tech

Ada CEO Mike Murchison chats about chatbots, AI, and the emerging (human) field of ACX: Automated Customer Experience.

Murchison and his co-founder know what it’s like to be customer service agents.

“[W]e knew our technology was working when they continued to pay us and didn’t realize that it wasn’t we ourselves who were responding,” he says. “It was the early incarnation of Ada.”

Ethos co-founder and CEO Peter Colis wants to make buying life insurance feel less like “getting medically and financially strip searched”.

He says the industry is so old fashioned that just being on the Internet is a major innovation.

LD Mangin, the CEO of the advertising security company Confiant, says it’d be best for his clients if his company was a public utility.   You know - the good kind of monopoly.

When it’s all written in advance, video game content is static. But Neha Sampat, CEO of Contentstack, says game developers can now create content on the fly and, in a way, play along with you.

IoTium CEO Ron Victor says the Industrial Internet of Things will be worth “somewhere in the trillions” - and also “could be the next form of war.”

“The Second Machine Age” coauthor, MIT research scientist, and TED speaker is back.

Andrew McAfee explores a powerful, counterintuitive concept in his new book, “More from Less: The Surprising Story of How We Learned to Prosper Using Fewer Resources—and What Happens Next.”

Prepare to question your beliefs about the future of our planet.

Rubikloud co-founder & CEO Kerry Liu talks technology to help grocers waste less.

“If you previously threw away, let’s say, 10 percent of your fresh produce, you could theoretically now throw away only 5 or 6 percent of it.”

A human conversation on conversational AI with Bryan Stokes, VP, Product Management at Vonage.

“I don’t think they will care, in the younger generations, whether they’re talking to a bot or whether they’re talking to a person,” he says. “It’s just going to be them communicating.”

Don’t look now - seriously, if you’re behind the wheel, stop looking at this - but data science could help defeat distracted driving.

Rob Nendorf, Director of Data Science at Arity, is driving toward a safer future. Along the way, he’s become a safer driver himself.

It’s clear that data can be used for bad. But ThoughtSpot Chief Data Strategy Officer Cindi Howson is a champion of #Data4Good.

The movement tackles inequality, cancer, suicide, and more.