In this episode of UC Today, host David Dungay sits down with Micah Singer, CEO of Kurmi Software, to unpack the ever-growing complexity of Unified Communications (UC) in the enterprise space. With 25 years in the industry and a track record of scaling telecom platforms, Micah shares his insights into why the future of UC isn’t just about innovation—it’s about managing the sprawl with smart, scalable software. If you're in IT, enterprise communications, or managing thousands of users, this is one you can’t afford to skip.

Enterprise UC used to be simple. Not anymore. Between cloud migration, hybrid work demands, and sprawling tool stacks, UC leaders are drowning in complexity. That’s where Kurmi comes in—and in this exclusive interview, CEO Micah Singer pulls back the curtain.

💡 Highlights from the conversation:

Kurmi’s mission to be the “glue” between IT systems and UC platforms—helping enterprises automate workflows at scale.

Why provisioning at enterprise scale (25,000+ users) needs more than spreadsheets—and where legacy tools fall short.

How security, onboarding, and cost control are driving demand for smarter UC estate management.

Micah’s take on AI: great for speeding up software development, but not quite ready to handle precision automation (yet).

Singer also offers a rare peek into Kurmi's roadmap, company culture, and the evolving role of service providers, VARs, and SIs in the enterprise tech stack.