Telstra’s Stuart Powell and KWM Tech partner Bryony Evans discuss the human side of the data age. 

They cover:

-> How  Telstra has shifted culture and practice to overcome siloed thinking around AI and data use and management.

-> The key considerations for critical major decisions like the acquisition and implementation of AI for business purposes: a decision-making framework and adopting a risk-based approach to ensure key projects get the attention they deserve. 

-> The big challenge for decision makers: How do you test algorithms for fairness? Negotiating with vendors to get 'inside the black box' of proprietary AI.

-> The simple ethical question to rule them all: 'Does it pass the creepy test?' - What it can help uncover.

Picture this… Your business has just suffered a major safety incident. Details are still emerging. Rumours are swirling, media are bombarding you with questions. Your reputation is on the line and to top it off, its New Years Eve.

As a matter of fact, a client of KWM Partner Andrew Gray faced this situation. Andy called in ResPublica PR’s Gabriel McDowell. In this article, KWM Corporate Affairs Manager (and former journalist) James Bennett asks them both to navigate a hypothetical scenario, to explain a few of the key principles to communicating in crisis.

Listen now to the conversation between Andy, Gabriel and James.