Season 1 wrap-up with Kyero co-founder Martin Dell and real estate consultant Alfredo Bloy-Dawson.
We review six episodes to extract practical lessons on lead generation, lead handling, conversion metrics, and what changes to make before Season 2.
What we cover
- Lead handling fundamentals: up to 50% of buyer inquiries go unanswered; fix follow-up before scaling spend
- Conversion benchmarks: industry baseline ~1% lead-to-sale; high performers reach 2–5% with better process
- Lead definitions: marketing qualified leads (MQL) vs sales qualified leads (SQL) and why the distinction matters
- Process over channel: phone, email, WhatsApp can all work if backed by a clear, consistent follow-up workflow
- Speed to action: respond quickly with the right next step for the lead type, not just a fast phone call
- Lead intent: higher intent sources (e.g., search) often outperform lower-cost social leads on final outcomes
- Scaling realities: more budget does not always equal more qualified leads; expect diminishing returns
- Measurement: cost per lead is vanity; cost per qualified lead and cost per sale drive decisions
- Intermediate KPIs: track reachability, qualification rate, viewings, and viewing-to-sale conversion
- Channel mix: diversify lead sources and buyer nationalities to reduce volatility
- Market context: 2026 remains competitive; established agencies benefit from process, pipeline, and referrals
- SEO and AI: organic traffic is tightening; AI is changing discovery; be pragmatic and test what works now
- Operational lesson: Kyero’s freemium experiment favored quantity over quality; focus on quality inventory and UX
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