The Industrial Talk Podcast Network

Larry Spring and Julia Newman with DigitalThinker

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Industrial Talk is onsite at Hexagon LIVE and talking to Larry Spring and Julia Newman with DigitalThinker about Client Education - Helping clients on their journey from Maintenance 2.0 to 3.0.  Here are some quick points:
  • Industrial Talk introduction. 0:03
    • Scott Mackenzie is a passionate industry professional dedicated to transferring cutting-edge industry-focused innovations and trends while highlighting the men and women who keep the world moving.
    • Hexagon is a community bringing the community together.
    • Hexagon is inundated with passion for what they do and what they can do for their customers.
    • Julia is a DigitalThinker and director of client success at hexagon.

    • Larry's background. 3:17
      • Larry has been a maintenance professional for 35 years, starting with the US Navy as a flight deck troubleshooter on the USS Abraham Lincoln.
      • DigitalThinker is a boutique e-a and hexagon-em consulting firm started 20 years ago by the CEO and founder of data stream, Tony Bolin.
      • The customer focus is to be of value to the customer and to get customers out of the maintenance 2.0 space.
      • The three point out where you can start closing the gaps and getting more out of your equipment utilizing your resources better.

      • What is services and support? 8:28
        • Julia is in the world of services and support. She explains what that is and what she does for the organization.
        • Julia has been with the company for eight months and is learning new things. She is an absolute natural and a sponge.

        • What are the changes in the market place? 11:09
          • The industry is changing. The landscape is changing, and AI is coming into play. Digital is winning the digital landscape. The maintenance journey is a journey.
          • Education, collaboration and innovation are key to innovation. Nothing is going to happen overnight. It's like building a strong foundation.
          • Hexagon has multiple solutions, innovation or technology that exists within the hexagon family. Ecosys is a great product, but high-level from what he understands, it can have data staged on it as part of planning and budgeting and run what if scenarios.
          • Anyone who wants to become a hexagon customer now has that.

          • Why are you excited about the future of DigitalThinker? 16:40
            • Why larry is excited about the future of DigitalThinker and how it is growing its customer base and capabilities.
            • What gets Larry excited, and why he is an optimist by nature.
            • Scott gives a shout-out to Hexagon Live, which is a great opportunity for listeners to learn more about hexagon and their work.
            • Larry and Julia give their contact information.


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              JULIA NEWMAN'S CONTACT INFORMATION:
              Personal LinkedIn: https://www.linkedin.com/in/juliainewman/
              Company LinkedIn: https://www.linkedin.com/company/digitalthinkerinc/
              Company Website: https://digitalthinker.com/
              LARRY SPRING'S CONTACT INFORMATION:
              Personal LinkedIn: https://www.linkedin.com/in/larryspring/
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              The Industrial Talk Podcast NetworkBy The Industrial Talk Podcast with Scott MacKenzie
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