Takeaways

• The evolution to unified commerce is pivotal for retailers.
• Consumers prefer to receive their merchandise where they are.
• Scheduled delivery offers predictability and convenience for shoppers.
• Retailers should analyze customer delivery preferences to improve service.
• Labor shortages are impacting holiday shopping and logistics.
• Gift cards are becoming more popular than ever among consumers.
• Retailers need to diversify their carrier relationships to enhance delivery options.
• Leveraging technology is essential for maintaining efficiency in logistics.
• The holiday shopping season is getting longer each year, starting as early as August.
• Retailers must adapt to changing consumer behaviors and preferences.

Chapters

00:00 Introduction to Retaili$tic and Key Research Releases

04:09 Exploring Last Mile Delivery Options

10:24 Strategies for Winning Last Mile This Holiday Season

Read more about last-mile trends and challenges for the holiday in the new report from Coresight Research.