Today's question comes from Mark. I am trying to figure out how many users may be needed for our first round to validate the product and validate where needed. We are looking at getting feedback that would help improve our functionality for our customers. Most of our customers are signing up and leaving, but should I continue to try to get users or should I focus on getting feedback.

---

Send in a voice message: https://anchor.fm/launchchat/message

Today’s question comes from Theo. I am part of a team that just started working on our MVP for a SaaS product. I’m wondering when we should start building the marketing website? Should it be at the same time as we build the product so that we can get Alpha testers?

---

Send in a voice message: https://anchor.fm/launchchat/message

Today’s question comes from Simon. 1) I see a lot of people have grown tired of Kickstarter because many products failed to deliver as promised. Do you see this as a viable option for startups? 2) Are you potentially locked into a design if you put it on Kickstarter?

---

Send in a voice message: https://anchor.fm/launchchat/message

Today’s question comes from Tony. I’m working on some patent applications and I’ve narrowed it down to two lawyers: one with a big firm in Silicon Valley with lots of experience and one local guy who seemed interested in working with me and spent time explaining things to me that the other guy did not.

---

Send in a voice message: https://anchor.fm/launchchat/message

Today’s question comes from Cheryl. From what I understand, a mentor should help guide growth and stop telling founders to quit their startup. What responsibility does a mentor have if they know failure is imminent?

---

Send in a voice message: https://anchor.fm/launchchat/message

Today’s question comes from Miguel. Most unicorn startups seem to accept just having bad customer support during the early stages. It seems the fastest growing startups spend the least amount of time and service on customer support. Our startup wants to prioritize customer support, but what are your recommendations for different stages?

---

Send in a voice message: https://anchor.fm/launchchat/message

Today's question comes from Jeremiah. I am a solo founder of my startup and I'm wondering if I should do an About Us page that just showcases me. Would you recommend having an About page in this situation? When should you have an About Us page and what should it have on it?

---

Send in a voice message: https://anchor.fm/launchchat/message

Today's question comes from Jacob. I don't have a big budget to spend on ads, but I do have time to work on marketing. If you were only going to do free marketing plans, what would you spend time on?

---

Send in a voice message: https://anchor.fm/launchchat/message

Today's question comes from Jimmy. I just bought a company for a few thousand dollars from Flippa. The founder didn't have time to work on it anymore, but it has potential. What are some things you would do to get it some traction?

---

Send in a voice message: https://anchor.fm/launchchat/message

Today's question comes from Lindsay. What kind of benefits can I offer my earliest employees? I can't offer health care, a lot of time off, or a large salary. What are some things I can offer them on a limited budget?

---

Send in a voice message: https://anchor.fm/launchchat/message