“Don’t ever be afraid to challenge the status quo.” - Lauren Culp

Thank you for tuning in to episode 115 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by our friends at CUES. CUES is the leading talent development solutions provider to the credit union industry.

My guest on today's show is Lauren Culp, our very own Publisher & CEO here at CUInsight.com. In this episode, we chat about all things leadership: insights and tips for first time CEOs, leading through a global crisis, and successfully working with your board. 

In terms of the board relationship, Lauren shares tools to help CEOs recognize the needs of the board and grow strong relationships while understanding their differences. She believes that a great leader should keep in contact with the board regularly, so much so that meetings become mostly a formality. 

While it is not difficult to find purpose in the credit union industry, Lauren maintains purpose by asking herself, “What can I continue to do to make a measurable impact?” She believes that the pandemic has given leaders a unique way to stay connected to both members and the mission.  We discuss the evolving importance of digital experience and ease of use in delivering on the credit union cornerstone of stellar member service. Lauren believes that challenging the status quo and anticipating member needs is critical to our industry’s success.

As we wrap up the show, Lauren shares insights for new CEOs and debunks a few leadership myths. We journey through Lauren’s non-traditional career path and learn about where she draws inspiration. Lauren shares activities she enjoys outside of the office that keep her recharged and who she thinks of now when she hears the word “success.” Enjoy my conversation with Lauren Culp!  

Find the full show notes on cuinsight.com.

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Books mentioned on The CUInsight Experience podcast: Book List 

How to find Lauren:
Lauren Culp, Publisher & CEO of CUInsight
[email protected]
www.cuinsight.com
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