Want to improve your communication and build stronger connections? Meet LAVA:

• Listening
• Acknowledging
• Validating and
• Asking open-ended questions

In this episode, Cristina and Alex break down how this simple yet powerful approach enhances trust, deepens conversations, and creates space for authentic interactions. Learn how to listen beyond words, validate emotions without agreeing, and ask better questions that spark real dialogue. Whether in leadership, personal relationships, or everyday conversations, LAVA is your tool for meaningful connection.