Is your hiring process driving away the best? Benjamin uncovers the reasons, from indecisive leadership to underlying culture issues. But it doesn't stop there. Get equipped with the tools, strategies, and actionable insights to transform your hiring approach. Your brand deserves the best, so tap in and tune up your hiring game!

Remember to follow us here and share this episode with someone who'd benefit from it.

Thank you for joining us on this episode of the Benjamin R. Lueck Leadership Podcast! We believe that everyone deserves exceptional leadership, and that you can be that leader.We would greatly appreciate it if you took a minute to subscribe, rate, and review this podcast. It helps us get our message out to more people and start more conversations about creating life-giving environments in the workplace as part of our mission to end workplace-related suicide. 

If you want even more content filled with practical and tactical tools for leadership and team development, connect with Benjamin at https://PriorityInitiative.com/Connect

In this episode, we tackle the biggest blocks to a strong company culture and reveal how to transform them into a vibrant, innovative, and productive environment. From tackling communication gaps to fostering a collaborative mindset, we got you covered. Stay tuned for our next episode where we discuss strategies for hiring employees committed to your brand. Remember to follow us here and share this episode with someone who'd benefit from it.

We would greatly appreciate it if you took a minute to subscribe, rate, and review this podcast. It helps us get our message out to more people and start more conversations about creating life-giving environments in the workplace as part of our mission to end workplace-related suicide. 

If you want even more content filled with practical and tactical tools for leadership and team development, connect with Benjamin at https://PriorityInitiative.com/Connect

In our first video podcast episode, we get down to business and discuss the top 5 issues that could make customers break up with your brand. As entrepreneurs, understanding and responding to customer complaints is a crucial part of success.

In this episode, we’ll walk you through strategies to enhance your service delivery, improve communication, establish quality control, invest in reputation management, and optimize your complaint resolution process. We turn issues into stepping stones, propelling you towards your next level of success. So grab a cup of coffee, sit back, and let’s rebuild your brand’s reputation together. 

We would greatly appreciate it if you took a minute to subscribe, rate, and review this podcast. It helps us get our message out to more people and start more conversations about creating life-giving environments in the workplace as part of our mission to end workplace-related suicide. 

If you want even more content filled with practical and tactical tools for leadership and team development, connect with Benjamin at https://PriorityInitiative.com/Connect

In this episode, Benjamin talks answers to recent questions about…

- Improving retention rates and reducing personnel turnover (01:39)

- Ensuring your team meets target deadlines on important projects (05:06)

- Decreasing the rate of refund requests (08:54)

- Redeeming your company’s reputation after negative online reviews (12:10)

- Fostering a more resilient team to end the feeling of constantly having to put out fires (15:43)

- The struggle of replicating a successful business in new locations (19:16)

- Staying ahead of the curve with industry trends (23:08)

- Turning around low customer retention rates (28:30)

>>> Grab the full show notes at https://priorityinitiative.com/s1e16-show-notes/.

We would greatly appreciate it if you took a minute to subscribe, rate, and review this podcast. It helps us get our message out to more people and start more conversations about creating life-giving environments in the workplace as part of our mission to end workplace-related suicide.

For additional leadership resources, connect with Benjamin on social media: https://priorityinitiative.com/connect

In this episode, Benjamin talks with special guest Marty Strong about…

- The process of writing 9 fiction novels and 3 business books (02:18)

- The Navy Seal mindset for leading teams (12:30)

- How leaders should approach scaling, growing a brand rapidly, strategic pivots in the organization, addressing competitive threats, and other crisis scenarios (23:57)

- Planning for success when crisis and chaos are inevitable (29:45)

- The difference between optimization as a process vs. a business strategy (32:45)

- His 3 Step Process for accelerating leadership growth (38:14)

>>> Grab the full show notes at https://priorityinitiative.com/s1e15-show-notes/.

GUEST BIO:

Marty Strong is a retired Navy SEAL combat veteran, CEO, and serves on two corporate boards. He is a creativity and leadership consultant, motivational speaker, and the author of nine novels and two business leadership books; Be Nimble: How the Creative Navy SEAL Mindset Wins on the Battlefield and in Business released in January 2022 and Be Visionary: Strategic Leadership in the Age of Optimization, released January 2023.

Marty's suffered the loss of his oldest son, beat cancer twice, and has been shot at in a few exotic countries. He’s spent a lifetime meeting challenges head on, succeeding in three professions, anticipating crisis, and leading through chaos.

Connect with Marty at his website: https://martystrongbenimble.com/ Links to all his resources and books are available on his website as well.

We would greatly appreciate it if you took a minute to subscribe, rate, and review this podcast. It helps us get our message out to more people and start more conversations about creating life-giving environments in the workplace as part of our mission to end workplace-related suicide.

For additional leadership resources, connect with Benjamin on social media: https://priorityinitiative.com/connect

In this episode, Benjamin talks with special guest Drake Nightenhelser about…

- The key leadership factors that amplified and accelerated his professional development into an insightful sales and business coach (03:34)

- Key qualities for leaders who want to see professional growth and development in their team members (10:18)

- Foundational leadership lessons learned in transitioning from sales expert to entrepreneur and business owner (19:58)

- Advice for other leaders who want to create a growth environment (31:41)

- The #1 thing that team leaders must understand to be successful (46:18)

>>> Grab the full show notes at https://priorityinitiative.com/s1e14-show-notes/.

GUEST BIO:

Drake Nightenhelser started his career in sales and business development in 2016 selling commercial vehicle wraps. From there he went on to sell multiple things in the high-ticket coaching space including business opportunities and divorce coaching. During his 5 years on the sales floor, he personally sold more than $2.5M worth of products and services.

He's helped companies accomplish outstanding goals like increasing continuation sales from 30% of annual revenue to 70% as well as increasing things like client quality, prices, and quantity of client results. Today he uses his unique insight into sales to help business owners identify and tackle various aspects of their business that are affecting their ability to sell to their dream client with ease.

Connect with Drake on Facebook at https://www.facebook.com/dnightenhelser/

We would greatly appreciate it if you took a minute to subscribe, rate, and review this podcast. It helps us get our message out to more people and start more conversations about creating life-giving environments in the workplace as part of our mission to end workplace-related suicide.

For additional leadership resources, connect with Benjamin on social media: https://priorityinitiative.com/connect

In this episode, Benjamin talks with special guest Dr. Jennifer Harrison about…

- Her leadership experience in academia and business (02:16)

- Elements of toxic culture for both new students and seasoned professionals seeking further education to watch out for in academia (07:25)

- Origins of exploitive leadership culture in the US workforce and academia (11:56)

- Balancing people’s desire for collaboration, connection, and meaningful work with productivity metrics necessary for organizational success (14:21)

- Practical advice for leaders who want to lead change and reverse elements of toxic culture in their company (18:30)

- Greatest lesson to be learned from both great leaders and toxic leaders (37:10)

>>> Grab the full show notes at https://priorityinitiative.com/s1e13-show-notes/.

GUEST BIO:

Dr. Jen Harrison is a highly experienced dissertation coach. A Ph.D. herself, she has coached and supervised first-generation, ESL, and non-traditional students in the UK and USA for more than 10 years. Many of them have achieved first-class degrees.

Dr. Harrison offers support in writing, research design, motivation, and research methods. She specializes in helping you achieve your dissertation and career goals quickly and easily, so you can feel confident and supported moving forward.

Connect with Dr. Harrison on her website: https://www.readwriteperfect.com/ or via all of the social media links in the show notes.

We would greatly appreciate it if you took a minute to subscribe, rate, and review this podcast. It helps us get our message out to more people and start more conversations about creating life-giving environments in the workplace as part of our mission to end workplace-related suicide.

For additional leadership resources, connect with Benjamin on social media: https://priorityinitiative.com/connect

In this episode, Benjamin answers some of the top questions he’s heard recently about…

- Improving customer satisfaction to reduce the trend of increasing refund requests (01:05)

- Revitalizing a stagnant customer base to increase customer retention and repeat business (05:04)

- Addressing reports from clients about inconsistent service and experiences based on who they’re working with (08:12)

- Strategies to increase revenue and profitability when growth seems to have plateaued indefinitely (11:55)

- Managing your company’s cash flow to avoid paying vendors late (15:21)

- Improving project management to resolve missed deadline issues (19:02)

- Transitioning to a 4-day workweek without sacrificing productivity (23:23)

- Creating a mentorship program for your company (27:40)

- Scaling business operations while still maintaining quality and control (33:47)

- Giving back and getting involved in the community with your business (38:40)

>>> Grab the full show notes at https://priorityinitiative.com/s1e12-show-notes/.

We would greatly appreciate it if you took a minute to subscribe, rate, and review this podcast. It helps us get our message out to more people and start more conversations about creating life-giving environments in the workplace as part of our mission to end workplace-related suicide.

For additional leadership resources, connect with Benjamin on social media: https://priorityinitiative.com/connect

In this episode, Benjamin talks with special guest Dr. Tamara Beckford about…

- How her ER work during the pandemic influenced her expansion into business consulting and bringing her message to a global audience (02:39)

- Viewing leadership and team development through the combined lens as both a businesswoman and a medical doctor (06:02)

- How clearly articulating the team mission and goals is a collaborative process with team members (12:10)

- Thriving during the pandemic and key lessons you can use as a leader (15:25)

- Stress in the workplace and leadership coaching (22:18)

- Identifying symptoms of burnout and transforming your workplace (27:04)

- The greatest key to success as a leader (35:59)

>>> Grab the full show notes at https://priorityinitiative.com/s1e11-show-notes/.

GUEST BIO:

Dr. Tamara Beckford is an emergency medicine physician, international speaker, and the CEO of UR Caring Docs, where she helps companies reduce employee burnout through self-care workshops.

She hosts the Dr. Tamara Beckford Show, where she interviews physicians about self-care, wellness, and their activities inside and outside clinical medicine. To date, she has interviewed 170 physicians across the world. Globally, the podcast named after the show ranks in the top 5% of podcasts.

Dr. Beckford's expertise in self-care has led to her being featured on over 60 podcasts and presenting on the importance of wellness on various platforms, including Power to Fly, CenterPoint Energy, Scale Your Business Summit, The Grants Professionals Association, Physician Coach Support, 40 Acre Conference, and the Blaze Virtual Summit.

She is also a Success Mentor at EntreMD Business School (EBS) where she mentors 70+ physicians weekly, helping them build six- and seven-figure businesses. In 2022, her content was viewed over 1,000,000 times on social media, and she co-authored two bestselling books, Made For More and Thriving After Burnout. As a result of her work, The New Jersey Academy of Sciences recognized Dr. Beckford as a “COVID-19 Hero” for her work during the pandemic.

Connect with Dr. Beckford on her website: https://www.urcaringdocs.com/ or via all of the social media links in the header of her website.

We would greatly appreciate it if you took a minute to subscribe, rate, and review this podcast. It helps us get our message out to more people and start more conversations about creating life-giving environments in the workplace as part of our mission to end workplace-related suicide.

For additional leadership resources, connect with Benjamin on social media: https://priorityinitiative.com/connect

In this episode, Benjamin talks with special guest Dr. Heather Browne about…

- Psychotherapy and the business world (02:30)

- Leveraging creativity and communication to protect company culture (10:50)

- Understanding the purpose of discomfort in the business growth process (20:30)

- The 2 most common issues that leaders don’t know to address (30:27)

- Reframing the approach to deficient KPIs and metrics (39:38)

>>> Grab the full show notes at https://priorityinitiative.com/s1e10-show-notes/.

GUEST BIO:

As a relationship expert, Dr. Heather Browne has worked with thousands of individuals and couples in psychotherapy.

She is published in hundreds of journals, has an active YouTube channel, has been featured on ABC-7 news, was the relationship expert on KDOC Daybreak OC, and is published in Inc., Toronto Sun, Thriving Family Magazine, Light + Life, BRAINZ, Scary Mommy, and Psychology Today.

She is a regular guest blogger for both Links for Shrinks and for Marriage Friendly Therapists.

Dr. Heather works with all levels of corporations, presents interactive meetings to companies, as well as collaborating with cultivating positive and productive staff.

Connect with Dr. Heather at her website: https://www.drheatherbrowne.com/ or on social media via the links in the full show notes.

We would greatly appreciate it if you took a minute to subscribe, rate, and review this podcast. It helps us get our message out to more people and start more conversations about creating life-giving environments in the workplace as part of our mission to end workplace-related suicide.

For additional leadership resources, connect with Benjamin on social media: https://priorityinitiative.com/connect