As leaders, we constantly push against the barriers that are holding us and our teams back from being the best they can be. But, what if there was one factor, an "X-Factor, that truly has the most impact? In this episode, Caleb's goal is to help us discover an overlooked and often misunderstood quality, that makes great leaders and teams stand out from the rest. Everyone knows of it, we recognize it when we experience it, but few people understand it.