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Leaders Listen Up
Leaders Listen Up episodes
- Disruptive Leadership: 3 Unconventional Tools for Igniting Workplace Creativity and Innovation
Leaders, do you want to see a decrease in absenteeism and an increase in productivity?
In this episode, I'm delving deep into building a magnetic work culture with leadership and talent development in mind so that you can retain your top talent and attract your industry's best and brightest.
The INSIDE View's signature Leadership Training Program dives into 7 leadership principles, and one of them is called Culture Connection. I dig into Culture Connection, sharing a few tools my team and I use with our clients to cultivate a culture of success and deliver the ultimate customer experience!
Listen and learn:
- Recent stats from Gallup about engagement, productivity, and profitability
- Understand if your company culture is happening by default or design
- Ways to welcome ideas and innovation from your team for leadership and staff development
- Ways to improve inclusion to gain new perspectives and share challenges with your team
- Ways to get your team thinking about company problems and creative solutions for customer journey best practices
…And More!
Resources
Leadership Training Program: https://gettheinsideview.com/project/lxe/
Visit https://gettheinsideview.com/ for more information and keep designing delight!
Are you ready to design a dynamic team environment, engineer epic customer experiences and MAXIMIZE PROFITABILITY & BUSINESS GROWTH? If this sounds like you - Then I'd be delighted to chat! Click the link below to connect! 30 minute calls: https://calendly.com/crystaldcunha/30min
Fascination Workshop: https://gettheinsideview.com/project/fascination-workshop/
FREE DOWNLOAD - 60 Days to Customer Experience Success!: https://22243350.hs-sites.com/free-guide-0
Subscribe on my YouTube Channel: https://www.youtube.com/channel/UCAjJqa3b9ff0P0lE0vt-dnA
Follow Me On Social Facebook: https://www.facebook.com/gettheinsidevu/ Instagram: https://www.instagram.com/gettheinsidevu/ LinkedIn: https://www.linkedin.com/in/crystald1/ Twitter: https://twitter.com/gettheINSIDEvu TikTok: https://www.tiktok.com/@crstld
24 min - Seven Interactive Activities That You Can Use to Educate Your Customer-Facing Staff - Part 2
As leaders, we know that exceptional customer service is the heart and soul of any successful business. So, we've put together a list of seven interactive activities that you can use to educate your customer-facing staff and take your customer service game to the next level!
Visit https://gettheinsideview.com/ for more information and keep designing delight!
Are you ready to design a dynamic team environment, engineer epic customer experiences and MAXIMIZE PROFITABILITY & BUSINESS GROWTH? If this sounds like you - Then I'd be delighted to chat! Click the link below to connect! 30 minute calls: https://calendly.com/crystaldcunha/30min
Fascination Workshop: https://gettheinsideview.com/project/fascination-workshop/
We'd love to hear from you: http://22243350.hs-sites.com/leaders-listen-up
Subscribe on my YouTube Channel: https://www.youtube.com/channel/UCAjJqa3b9ff0P0lE0vt-dnA
Follow Me On Social Facebook Instagram LinkedIn Twitter
13 min - Seven Interactive Activities That You Can Use to Educate Your Customer-Facing Staff - Part 1
As leaders, we know that exceptional customer service is the heart and soul of any successful business. So, we've put together a list of seven interactive activities that you can use to educate your customer-facing staff and take your customer service game to the next level!
Visit https://gettheinsideview.com/ for more information and keep designing delight!
Are you ready to design a dynamic team environment, engineer epic customer experiences and MAXIMIZE PROFITABILITY & BUSINESS GROWTH? If this sounds like you - Then I'd be delighted to chat! Click the link below to connect! 30 minute calls: https://calendly.com/crystaldcunha/30min
Fascination Workshop: https://gettheinsideview.com/project/fascination-workshop/
We'd love to hear from you: http://22243350.hs-sites.com/leaders-listen-up
Subscribe on my YouTube Channel: https://www.youtube.com/channel/UCAjJqa3b9ff0P0lE0vt-dnA
Follow Me On Social Facebook Instagram LinkedIn Twitter
18 min - Revolutionize Your Customer Experience: 5 Uncommon Tips for Small Business Leaders to Achieve Mind-Blowing Results!
Hey Leaders, We're about to unleash five out-of-the-box tips every successful small business leader uses to create a dynamic, engaging, five-star customer experience!
Visit https://gettheinsideview.com/ for more information and keep designing delight!
Are you ready to design a dynamic team environment, engineer epic customer experiences and MAXIMIZE PROFITABILITY & BUSINESS GROWTH? If this sounds like you - Then I'd be delighted to chat! Click the link below to connect! 30 minute calls: https://calendly.com/crystaldcunha/30min
Fascination Workshop: https://gettheinsideview.com/project/fascination-workshop/
12 tangible ways to action an inclusive culture in 12 months: https://22243350.hs-sites.com/free-document
We'd love to hear from you: http://22243350.hs-sites.com/leaders-listen-up
Subscribe on my YouTube Channel: https://www.youtube.com/channel/UCAjJqa3b9ff0P0lE0vt-dnA
Follow Me On Social Facebook Instagram LinkedIn Twitter
21 min - Revolutionize Your Workplace: 3 Simple DEI Tips for Unleashing Incredible Results!
If you are looking for the Key to unlocking a thriving, energizing and highly inclusive workplace culture, Then listen up!
Visit https://gettheinsideview.com/ for more information and keep designing delight!
Are you ready to design a dynamic team environment, engineer epic customer experiences and MAXIMIZE PROFITABILITY & BUSINESS GROWTH? If this sounds like you - Then I'd be delighted to chat! Click the link below to connect! 30 minute calls: https://calendly.com/crystaldcunha/30min
Fascination Workshop: https://gettheinsideview.com/project/fascination-workshop/
12 tangible ways to action an inclusive culture in 12 months: https://22243350.hs-sites.com/free-document
We'd love to hear from you: http://22243350.hs-sites.com/leaders-listen-up
Subscribe on my YouTube Channel: https://www.youtube.com/channel/UCAjJqa3b9ff0P0lE0vt-dnA
Follow Me On Social Facebook Instagram LinkedIn Twitter
18 min - Revamping Your Company Culture: 5 Game-Changing Strategies for a Happier, Healthier Workplace - Part 2
Today's episode is about revamping your company culture. We started diving into this in past weeks episode, and this is a continuation.
Visit https://gettheinsideview.com/ for more information and keep designing delight!
Are you ready to design a dynamic team environment, engineer epic customer experiences and MAXIMIZE PROFITABILITY & BUSINESS GROWTH? If this sounds like you - Then I'd be delighted to chat! Click the link below to connect! 30 minute calls: https://calendly.com/crystaldcunha/30min
Fascination Workshop: https://gettheinsideview.com/project/fascination-workshop/
We'd love to hear from you: http://22243350.hs-sites.com/leaders-listen-up
Subscribe on my YouTube Channel: https://www.youtube.com/channel/UCAjJqa3b9ff0P0lE0vt-dnA
Follow Me On Social Facebook Instagram LinkedIn Twitter
20 min - Revamping Your Company Culture: 5 Game-Changing Strategies for a Happier, Healthier Workplace
Welcome to this episode, where we'll explore how to Revamp Your Company Culture: 5 Game-Changing Strategies for a Happier, Healthier Workplace
Visit https://gettheinsideview.com/ for more information and keep designing delight!
Are you ready to design a dynamic team environment, engineer epic customer experiences and MAXIMIZE PROFITABILITY & BUSINESS GROWTH? If this sounds like you - Then I'd be delighted to chat! Click the link below to connect! 30 minute calls: https://calendly.com/crystaldcunha/30min
Fascination Workshop: https://gettheinsideview.com/project/fascination-workshop/
We'd love to hear from you: http://22243350.hs-sites.com/leaders-listen-up
Subscribe on my YouTube Channel: https://www.youtube.com/channel/UCAjJqa3b9ff0P0lE0vt-dnA
Follow Me On Social Facebook Instagram LinkedIn Twitter
34 min - Breaking Through Mental Roadblocks: 3 Actionable Tips to lead yourself and others!
In today's episode I'll share the one thing that gets in the way of being an amazing leader!
Visit https://gettheinsideview.com/ for more information and keep designing delight!
Are you ready to design a dynamic team environment, engineer epic customer experiences and MAXIMIZE PROFITABILITY & BUSINESS GROWTH? If this sounds like you - Then I'd be delighted to chat! Click the link below to connect! 30 minute calls: https://calendly.com/crystaldcunha/30min
Fascination Workshop: https://gettheinsideview.com/project/fascination-workshop/
Inspiring Women Professionals Who BossUp: Learning the Ways of Women on the Rise Making an Impact: https://www.amazon.ca/dp/B0BPS95KQK
We'd love to hear from you: http://22243350.hs-sites.com/leaders-listen-up
Subscribe on my YouTube Channel: https://www.youtube.com/channel/UCAjJqa3b9ff0P0lE0vt-dnA
Follow Me On Social Facebook Instagram LinkedIn Twitter
37 min - Unlocking Your Team's Potential: Three Unique Tips to Increase Productivity and Engagement
In this episode, I'll share three unique tips to engage your team and increase productivity. Whether you're struggling with burnout, disengagement, or simply want to inspire your team to excellence, these tips are sure to take your leadership skills to the next level.
Visit https://gettheinsideview.com/ for more information and keep designing delight!
Are you ready to design a dynamic team environment, engineer epic customer experiences and MAXIMIZE PROFITABILITY & BUSINESS GROWTH? If this sounds like you - Then I'd be delighted to chat! Click the link below to connect! 30 minute calls: https://calendly.com/crystaldcunha/30min
Fascination Workshop: https://gettheinsideview.com/project/fascination-workshop/
We'd love to hear from you: http://22243350.hs-sites.com/leaders-listen-up
Subscribe on my YouTube Channel: https://www.youtube.com/channel/UCAjJqa3b9ff0P0lE0vt-dnA
Follow Me On Social Facebook Instagram LinkedIn Twitter
24 min - The Impact of Poor Customer Experience Design on Sales Results: 3 Negative Effects and 3 Ways Small Businesses Can Improve
In this episode, I'll be sharing three ways that poor customer experience design can negatively impact your sales results, backed up by research and data. But don't worry, I won't leave you hanging. I'll also be providing three actionable strategies for small businesses to improve their customer experience design and increase their sales.
Visit https://gettheinsideview.com/ for more information and keep designing delight!
Are you ready to design a dynamic team environment, engineer epic customer experiences and MAXIMIZE PROFITABILITY & BUSINESS GROWTH? If this sounds like you - Then I'd be delighted to chat! Click the link below to connect! 30 minute calls: https://calendly.com/crystaldcunha/30min
We'd love to hear from you: http://22243350.hs-sites.com/leaders-listen-up
Subscribe on my YouTube Channel: https://www.youtube.com/channel/UCAjJqa3b9ff0P0lE0vt-dnA
Follow Me On Social Facebook Instagram LinkedIn Twitter
26 min
About Leaders Listen Up
From the publisher's feed
Leaders Listen Up hosts inspiring conversations that ignite business leaders, so they can excite their employees and together delight their customers! Leaders get an INSIDE view on employee experience and how to cultivate a culture of success within their business. By equipping leaders with new tools, and creative techniques they are able to design epic customer and employee experiences; allowing them to drive loyalty, retention, sales and deliver award winning service in any size business!
Business leaders know customer and employee experience matters but struggle with understanding and implementing customer journey best practices and feel frustrated that their countless hours of hard work isn't resulting in high customer satisfaction, retention, and loyalty. When that happens, it's time to take a deep look at how we lead, and how we cultivate a culture of success with raving fans from the inside out!
Customer Experience design challenges often stem from internal hiccups with leadership and staff training and development, as well as communication barrier, and understanding the tactical steps to take to be an industry leader so they can conquer the competition and be customer obsessed at every level of your organization!
That's why award-winning customer experience expert, International Keynote speaker, experience design thought leader, and life-long learner Crystal D'Cunha and her global network of friends and colleagues in business will share over 3 decades of insights and interviews to inspire business transformation.
It's time to ignite leadership and watch the employee experience transformation, excite employees to nurture "the effortless experience," and delight with the ultimate customer experience.
Get in touch:
(289) 969-VIEW(8439)