After a decade of disappointment with electronic health records that turned physicians into data-entry clerks, generative AI is emerging as the transformative force that will restore the physician-patient relationship while solving health care’s most intractable operational challenges.

NYU Langone Health’s Patient Experience Book Club demonstrates how simple, low-cost initiatives can foster meaningful connections among health care workers while improving professional well-being and institutional engagement through shared reading experiences.

A pilot program at Parkland Health uses “courtesy and respect” stickers on hand sanitizer dispensers to make respectful communication as ingrained as hand hygiene.

How one organization is tackling primary care issues by reducing burnout, building team-based models, and using technology to create a better practice environment.

Working together as a team to better communicate between physicians and nurses as well as the complete caregiving team will enhance the experience for patients.

How to excel at both curing and caring with an understanding of the distinction.

How do we produce better health outcomes and an exceptional experience at a lower cost, at scale, every day? Learn how a large health care services company is striving to serve its population’s physical, mental, pharmacy, social, and financial needs through three core areas: value-based care, pharmacy services, and technology...

Advocating to transform soft skills into hard skills to improve patient and caregiver experiences.

How the importance of physician leadership that understands the financial aspects of health care can lead to unique roles that directly work toward improving patient care and financial operations.

Successful health care technology adoption requires moving beyond the boardroom to understand workflow integration, cultural dynamics, and operational processes that determine whether innovations become indispensable clinical partners or abandoned tools.