In this episode of the SaaS Sales Performance podcast, we are excited to welcome Tatiana Dmitrieva, Director of Sales and GM of the Prague office at Usercentrics.

Tatiana shares her compelling journey from individual contributor to sales leader, highlighting the crucial role of coaching and the challenges of delegation.

She discusses the importance of identifying natural-born leaders and fostering a culture where making mistakes is part of the learning process.

Tatiana provides insights into the evolving skills needed for effective leadership, emphasising time management, organisation, and regular team interactions.

Discover her successful model of training postgraduates and the shift towards demand capture in outbound work.

Tatiana also explores the use of conversation intelligence tools to assess sales skills and improve call quality.

Join us for an engaging conversation packed with valuable strategies and leadership insights.