Do you have a conflict situation in your life? How can you apply listening to be more effective in dealing with conflict? Today, host J.B. Adams poses these questions to listening expert Dr. Rick Bommelje, who currently serves as a speaker, consultant, and coach, and as a professor in the Department of Communication at Rollins College in Winter Park, Florida. In part 4 of this interview, Dr. Bommelje responds to questions posed from listeners and discusses how to respond to conflict.
01:14 -- Introduction Dr. Bommelje
02:19 -- Why listening is difficult, listening strategies, and the Golden Pause
14:00 -- Responding to conflict, enhancing awareness, and staying on track
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Books
Listening Pays by Rick Bommelje -- https://amzn.to/335xapj
Listening Leaders by Lyman K. Steil & Richard K. Bommelje -- https://amzn.to/331OITj
Be Quick to Listen by Rick Bommelje -- https://amzn.to/2Kt8DEj
Resources
Listening Wisdom -- https://listeningwisdom.org/
Listening Pays -- https://www.listeningpays.com/
A Survival Guide for Leaders (HBR) -- https://hbr.org/2002/06/a-survival-guide-for-leaders
Thomas Kilmann Conflict Mode Instrument -- https://kilmanndiagnostics.com/overview-thomas-kilmann-conflict-mode-instrument-tki/
Credits
Guest: Rick Bommelje -- https://www.linkedin.com/in/rickbommelje/
Production by Victor Media Group, Inc. -- https://victormediagroup.co/
Creator / Host -- J.B. Adams
Executive Producer -- Gerard Mitchell
Video Production -- Jeremy Harmsen