“You can’t train 100%, 100% of the time.”

This is one of my own quotes that I strongly believe in and I took it from time spent in my sporting career. This quote also applies to business and how I think you should be treating your team. What I mean by this is if you push your staff members too hard, you will get the opposite result of what you wanted. It’s easy to take for granted what your employees do for you and your business so showing appreciation goes a long way.

I like to create what I call a ‘done time’, where you and your team might finish a little earlier in the day as a reward for the hard work they have completed throughout the day. This token of gratitude has a major effect on your employee’s work, especially if they don’t expect it.

Nurturing mental health and looking after our wellbeing has become a huge part of modern-day life. This applies to when we are at work as well. Neglecting this and letting stress consume people, not only feels awful but will hit your business hard in ways you might not expect.

Is there anything you can do to improve your team’s attitude to work?

Tune into this episode today if you want to get more from your team.

KEY TAKEAWAYS

• Pushing your employee or team too far can have the opposite effect that you desire.
• Are you doing anything to your team to make them more stressed out? Ask yourself this question and look at what you can do to reduce stress levels for people.
• Think about the language you are using towards your team. Language is extremely important. Consider that how you say something might not be how it’s received.

VALUABLE RESOURCES

Leadership Revealed Podcast

John Paul Business Coaching

ABOUT THE HOST

John has several Estate and Letting Agencies in the North East of England. He also has a consultancy business, in which he teaches other agents how to grow and scale a sustainable business.

John is recording podcasts to grow in the estate agency space, but also to try and break into other industries. The formula John has developed for estate agency success, is transferable into other SME industries.

CONTACT METHOD

https://www.instagram.com/johnpaulmentor/

https://www.facebook.com/agencyconsulting/

https://www.linkedin.com/in/john-paul-14167211/

[email protected]

In this special episode, John talks to Founder and CEO of The Behaviour Company, Anne-Maartje Oud.

For 20 years, Anne-Maartje Oud has been a behavioural advisor/consultant, trainer, chairwoman and keynote speaker. She is the CEO and founder of The Behaviour Company based in Amsterdam, customising personal development programs for companies and organisations worldwide.

Anne-Maartje Oud specialises in creating better working environments, developing better interpersonal skills and more effective communication. Her focal point is creating awareness within organisations by focusing the attention of managers, executives and teams on effective (non-verbal) communication, behavioural issues, leadership and influence.

During this interview, John and Anne-Maartje talk about emotion vs logic in conversations, how non-verbal behaviour helps with negotiations and so much more.

We really hope you enjoy this episode as much as John enjoyed the interview. You can follow Anne-Maartje’s and The Behaviour Company’s social channels through the links below.

Website - https://www.behaviourcompany.eu/

LinkedIn - https://www.linkedin.com/in/annemaartjeoud/

Twitter - https://twitter.com/annemaartjeoud

BEST MOMENTS

“If you do not address difficult behaviour, it starts to simmer and rot.”

“Taking up space is better than just diminishing yourself and being very small.”

VALUABLE RESOURCES

Leadership Revealed Podcast

The Agency Roadmap Members Website 

ABOUT THE HOST

John has several Estate and Letting Agencies in the North-East of England. He also has a consultancy business, in which he teaches other agents how to grow and scale a sustainable business.

John is recording podcasts to grow in the estate agency space, but also to try and break into other industries. The formula John has developed for estate agency success, is transferable into other SME industries.

CONTACT METHOD

https://www.instagram.com/johnpaulmentor/

https://www.facebook.com/agencyconsulting/

https://www.linkedin.com/in/john-paul-14167211/

[email protected]

In this special episode, John talks to Mindset Coach and Founder and CEO of InspirEngage International, Melody Hossaini.

Melody launched her social enterprise, InspirEngage International, way back in 2009 and has since gone on to take the company global. As a personal growth expert, she helps to inspire and motivate people, developing them to be their best. She appeared on the BBC’s ‘The Apprentice’ in 2011 (making it to week 10 out of 12) and was the first social entrepreneur to appear on the show. She has also spoken on her own TED talk as well as writing for Forbes, Huffington Post and The Guardian – quite the CV!

During this interview, we talk about building a strong mindset and how young we should start with this, why women are sometimes seen to hold themselves back in business and so much more. We really get into it and Melody provides a lot of useful information on these topics.

With that being said, I hope you enjoy the episode!

In this special episode, John talks to Founder and President of The Body Language Institute and New York Times best-selling Author, Janine Driver.

Janine is a body language expert and a true leader in her field. She has a wealth of experience and has spoken at four different Tedx Talks, she is a body language contributor for the NBC Today show in America and is an award-winning keynote speaker. She has also taught people within the FBI, CIA and New Scotland Yard. A very impressive bio!

During this interview, Janine provided some fascinating tips on how to spot easy tells when people are being honest and dishonest and gave some great famous examples of this. Janine also talked about her “Am I W?” formula and the ‘behavioural fingerprint.’

Tune into this episode for a very insightful conversation on body language and how to read people.

Website - https://janinedriver.com/

Instagram - https://www.instagram.com/newbodylanguage/?hl=en

Facebook – https://www.facebook.com/JanineBLI/

KEY TAKEAWAYS

• Your behavioural actions can be a massive tell. Be conscious of not only what you are saying but what you’re doing.
• Ask yourself if you know how your staff members like to receive praise. Read and understand their body language. This will help you to keep them a part of your team.

BEST MOMENTS

“When people feel they matter and belong, cooperation is strong.”

“If you can keep people to the four-year mark, it’s unlikely that they’ll make more money by leaving.”

VALUABLE RESOURCES

Leadership Revealed Podcast

The Agency Roadmap Members Website 

ABOUT THE HOST

John has several Estate and Letting Agencies in the North-East of England. He also has a consultancy business, in which he teaches other agents how to grow and scale a sustainable business.

John is recording podcasts to grow in the estate agency space, but also to try and break into other industries. The formula John has developed for estate agency success, is transferable into other SME industries.

CONTACT METHOD

https://www.instagram.com/johnpaulmentor/

https://www.facebook.com/agencyconsulting/

https://www.linkedin.com/in/john-paul-14167211/

[email protected]

You might be wondering what a neghead is but don’t worry, I do go into it in the episode!!

The reason for the title of this episode follows a lot of feedback I received on social media after I posted this topic online. People were messaging me and asking for advice on how to deal with negative people in their lives. Now, I’m no agony uncle but I do have some experience!

With that being said, I wanted to discuss it further in this podcast episode. We all know some people who can be a drain on our time, resources and knowledge and we might even be letting them do it without realising it. This can be dangerous to our own mental health, and we must do something about it. During this episode, I provide advice on how to deal with negative people and why you need to take action ASAP.

Do you think people are taking advantage of you?

Give this episode a listen if you’d like some advice on what to do about it.

KEY TAKEAWAYS

• Don’t just surround yourself with ‘yes’ people. You need honesty and sometimes brutal honesty, as long as it’s coming from a good place.

BEST MOMENTS

“It doesn’t matter what the relationship is, it’s the effect that the relationship has on you that you’ve got to be careful about.”

“The one thing in life that we can’t make more of is time.”

VALUABLE RESOURCES

Leadership Revealed Podcast

John Paul Business Coaching

ABOUT THE HOST

John has several Estate and Letting Agencies in the North East of England. He also has a consultancy business, in which he teaches other agents how to grow and scale a sustainable business.

John is recording podcasts to grow in the estate agency space, but also to try and break into other industries. The formula John has developed for estate agency success, is transferable into other SME industries.

CONTACT METHOD

https://www.instagram.com/johnpaulmentor/

https://www.facebook.com/agencyconsulting/

https://www.linkedin.com/in/john-paul-14167211/

[email protected]

The title of this episode is something many of us struggle to answer.

In this episode, John shares his top tips on when exactly enough really is enough.

In business, we always feel like we need to keep going but have you asked yourself if you are following your original business plan? Have you deviated from it and is that affecting your business in a good or bad way?

Are you doing enough? Tune into this episode to find out how and when to know enough is enough.

KEY TAKEAWAYS

• Make sure you analyse everything you’re doing.
• It’s important you follow and stick to your business plan and revisit it when necessary.

BEST MOMENTS

“When you’re in the middle of an opportunity or when you’re running a business, you’ve got to follow a plan.”

VALUABLE RESOURCES

Leadership Revealed Podcast

John Paul Business Coaching

ABOUT THE HOST

John has several Estate and Letting Agencies in the North East of England. He also has a consultancy business, in which he teaches other agents how to grow and scale a sustainable business.

John is recording podcasts to grow in the estate agency space, but also to try and break into other industries. The formula John has developed for estate agency success, is transferable into other SME industries.

CONTACT METHOD

https://www.instagram.com/johnpaulmentor/

https://www.facebook.com/agencyconsulting/

https://www.linkedin.com/in/john-paul-14167211/

[email protected]

Are you always honest with yourself and others?

In this episode, John provides advice on how to deliver brutal honesty and why it is important to be able to do this.

John recently wrote an article on this subject and how brutal honesty needs to come from yourself as well as other people. If you can be honest with yourself, this will allow you to take less positive feedback on board as well, making you a better, more well-rounded person. Who doesn’t want that!

“The definition of success is getting knocked down seven times and getting up eight.”

John talks about how this quote has helped him over the years. Hearing criticism from someone can feel like you are being knocked down, but you must get back up, deal with it and maybe implement the feedback into improving.

If you’d like to learn how to deliver brutal honesty and what it means to hear it yourself, take 15 minutes out of your day to listen to this episode.

KEY TAKEAWAYS

• We must learn to take criticism on board. Don’t be offended by it.
• It can be difficult to be brutally honest with someone but if you are carrying it out in a non-confrontational way and have their best interests at heart, then go for it.

BEST MOMENTS

“There are two places where brutal honesty needs to come from. One is yourself and two is from others.”

“If you’re honest with yourself, it helps you take criticism or take that feedback from others.”

VALUABLE RESOURCES

Leadership Revealed Podcast

John Paul Business Coaching

ABOUT THE HOST

John has several Estate and Letting Agencies in the North East of England. He also has a consultancy business, in which he teaches other agents how to grow and scale a sustainable business.

John is recording podcasts to grow in the estate agency space, but also to try and break into other industries. The formula John has developed for estate agency success, is transferable into other SME industries.

CONTACT METHOD

https://www.instagram.com/johnpaulmentor/

https://www.facebook.com/agencyconsulting/

https://www.linkedin.com/in/john-paul-14167211/

[email protected]

Do you need to brush up on specific areas of your business?

Are you even qualified in that area?

In this episode, John provides his 5 top course topics you should be covering to help you and your business.

As well as other topics, John talks about the importance of learning the ins and outs of finance and how to make sure you are on top of it. Are you speaking to your accountant on a regular basis? This will help you. John also discusses why understanding the legal side of your business is one of the biggest things you need to get to grips with.

There are so many courses out there available to you so why not take advantage of them? It can only benefit you and your business.

If you’d like to be a qualified expert in your business but don’t know where to start, give this episode a listen. You won’t regret it!

KEY TAKEAWAYS

• Take a step back and look at you and your business. See which specific areas you need to improve on. There are a lot of courses out there available for you to improve.

BEST MOMENTS

“A lot of companies go bust because of cash flow issues not profitability issues, which again is very important when you’re trying to run a business.”

“Whatever business you are in, having a very good understanding of the law will massively help you. Contract law is absolutely super important.”

VALUABLE RESOURCES

Leadership Revealed Podcast

John Paul Business Coaching

ABOUT THE HOST

John has several Estate and Letting Agencies in the North East of England. He also has a consultancy business, in which he teaches other agents how to grow and scale a sustainable business.

John is recording podcasts to grow in the estate agency space, but also to try and break into other industries. The formula John has developed for estate agency success, is transferable into other SME industries.

CONTACT METHOD

https://www.instagram.com/johnpaulmentor/

https://www.facebook.com/agencyconsulting/

https://www.linkedin.com/in/john-paul-14167211/

[email protected]

Here we are… The first episode of 2023!!

With a new year in mind, John wanted to touch on something that tends to be in a lot of people’s new year resolutions and that is how to be more productive.

During this episode, John provides 3 tips on what you can do to have a better, more effective year. He talks about a specific phrase he uses, “No agenda, no attender”. A phrase that makes a lot of sense when talking about valuing time more than anything else.

This episode will have several parts to it, with this being the first, so follow in sequence for all of John’s tips.

Are you looking to be more productive in 2023?

If you’d like to be more productive and effective this year, give this an episode a listen.

KEY TAKEAWAYS

• Don’t waste your own time. It’s too valuable. Especially in growing your own business. Be selfish with your time.
• Be strict about your diary and scheduling. Be realistic with your meetings and how much time you have. Don’t forget to include down time in your diary as well.

BEST MOMENTS

“We all can get better at this. Myself included. We all like to think we’re efficient and effective but if we look at ourselves in the mirror and we’re brutally honest, then I imagine if you’re anything like me, there are some improvements that you can see.”

“Don’t feel obliged just to take a meeting for taking a meeting’s sake. Make sure it’s going to add value to you, your business and where you want to take your business.”

“If it isn't in the diary, it doesn’t get done.”

VALUABLE RESOURCES

Leadership Revealed Podcast

Castledene Sales & Lettings

ABOUT THE HOST

John has several Estate and Letting Agencies in the North East of England. He also has a consultancy business, in which he teaches other agents how to grow and scale a sustainable business.

John is recording podcasts to grow in the estate agency space, but also to try and break into other industries. The formula John has developed for estate agency success, is transferable into other SME industries.

CONTACT METHOD

https://www.facebook.com/agencyconsulting/

https://www.linkedin.com/in/john-paul-14167211/

[email protected]

In this special episode, John talks to Senior Lecturer in Consumer Behaviour and Retailing, Dr. Amna Khan.

Dr. Khan uses her consumer and retailing knowledge to provide regular commentary to national, international and regional media outlets, providing interviews to BBC Breakfast, ITV and others as well as giving her expert opinion on Channel 5 retail documentaries. In short, she certainly knows her stuff!

During this episode, Dr Khan provides insight into recent changes in consumers’ behaviour due to the pandemic, how social media has changed the way we shop, why the Build-To-Rent sector is growing amongst younger people and so much more.

Do you want to know why your customers make the decisions they do?

Tune into this episode for a very insightful conversation on this topic.

Dr Khan's Website - https://dramnakhan.co.uk/

Dr Khan's YouTube channel - https://www.youtube.com/@dramnakhan350

Dr Khan's Twitter – https://twitter.com/Dr_Amna_Khan

KEY TAKEAWAYS

• Make use of digital tools and technology to showcase your agency.
• Social media has played an enormous part in how we shop so make sure you’re utilising it to its fullest potential.
• People want an experience when they shop for a product. Tap into that and create that great experience for them. What would you want to see and experience when looking at your services or products?

BEST MOMENTS

“The way to become more efficient is to think about how the digital aspects are going to streamline your processes and make things more efficient, time-effective, cost-effective, save you money and save that new buyer, new renter, new seller money too.”

“In other ways that we might see internet or tech coming into the sphere of Estate Agents, might be, what I’m seeing in retail, is the use of augmented reality or virtual reality.”

“Consumers have changed their value set during the pandemic. They started to reflect and reconsider what was important to them and sustainability was one of the key things that come out.”

VALUABLE RESOURCES

Leadership Revealed Podcast

Castledene Sales & Lettings

ABOUT THE HOST

John has several Estate and Letting Agencies in the North-East of England. He also has a consultancy business, in which he teaches other agents how to grow and scale a sustainable business.

John is recording podcasts to grow in the estate agency space, but also to try and break into other industries. The formula John has developed for estate agency success, is transferable into other SME industries.

CONTACT METHOD

https://www.instagram.com/johnpaulmentor/

https://www.facebook.com/agencyconsulting/

https://www.linkedin.com/in/john-paul-14167211/

[email protected]