Contact Center Show

Leadership Series - Managing up, down and across


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Most managers focus on managing those who report to them, Amas and Bob have a great conversation about managing up and across. You enjoy the following:

  • Why managing your manager is important
  • When relationships at work really matter
  • How do you handle the micromanager

Learn more about Bob, Amas and the show at www.contactcenter.tv

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Contact Center ShowBy Amas Tenumah & Bob Furniss

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