Most managers focus on managing those who report to them, Amas and Bob have a great conversation about managing up and across.  You enjoy the following: <ul> <li>Why managing your manager is important</li> <li>When relationships at work really matter</li> <li>How do you handle the micromanager</li> </ul> Learn more about Bob, Amas and the show at <a href= "http://www.contactcentershow.tv">www.contactcenter.tv</a>

Most managers focus on managing those who report to them, Amas and Bob have a great conversation about managing up and across. You enjoy the following: Why managing your manager is important When relationships at work really matter How do you handle the micromanager Learn more about Bob, Amas and the show at www.contactcenter.tv

Most managers focus on managing those who report to them, Amas and Bob have a great conversation about managing up and across.&nbsp; You enjoy the following: <ul> <li>Why managing your manager is important</li> <li>When relationships at work really matter</li> <li>How do you handle the micromanager</li> </ul> Learn more about Bob, Amas and the show at <a href="http://www.contactcentershow.tv" rel="noopener noreferrer">www.contactcenter.tv</a> &nbsp;

Leadership Series - Managing up, down and across

This is the public square for all things contact center. This is where the world’s best Call & Contact center professionals come to get better at delivering a great experience for customers. 

Your contact center mentors - Amas Tenumah & Bob Furniss

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This is the public square for all things contact center. This is where the world’s best Call & Contact center professionals come to get better at delivering a great experience for customers. Your contact center mentors - Amas Tenumah & Bob Furniss

This is the public square for all things contact center. This is where the world’s best Call &amp; Contact center professionals come to get better at delivering a great experience for customers. 

Your contact center mentors - Amas Tenumah &amp; Bob Furniss

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Leadership Series - Managing up, down and across

Leadership Series - Managing up, down and across