In this episode of Operationally Speaking, nurse leader Jessica Bush shares her inspiring journey from bedside nursing to founding Real Change RN. She discusses how her personal experience as a caregiver shaped her passion for improving the patient experience in ambulatory surgery centers.

Jessica breaks down the impact of OAS CAHPS surveys and the urgent need for leadership development in healthcare. Tune in to discover actionable strategies for building strong teams, enhancing patient trust, and leading with purpose.Jessica has over 25 years of nursing and leadership experience in the peri-operative, ambulatory, acute care and med-surg nursing specialties.

She has received several awards for her work in patient experience, process improvement and change management. She is renowned for her authenticity and transparency as she inspires individuals to lead with purpose, make a meaningful impact, and revive the spirit of care in the healthcare industry.

Learn more about Jessica by visiting

www.RealChangeRN.com

www.PXLeadershipAcademy.com

www.linkedin.com/in/jessica-bush-realchangern