In episode 96 Tony Kaufman walks us through his personal experience with managing the Diamond Princess Cruise COVID-19 crisis. Tony, who was a member of the senior leadership at the time of the crisis managed the response from the moment of the outbreak through to recovery. Tony goes into detail about how they managed the complex and dynamic situation which was challenging on many levels. Tony also talks about the importance of simulation exercises a question we pose to every podcast guest.  

Connect with Tony:

Website: http://www.anthonykaufmanconsulting.com

LinkedIn: https://www.linkedin.com/in/anthony-kaufman/