In this episode of the Generational Exchange, special guest Jake Thompson, an award-winning motivational keynote speaker, leadership performance coach, and author, discusses strategies for leading better daily. The conversation explores the challenges that come with leadership, especially the lack of proper management training and the importance of providing feedback and appreciation to team members. Thompson highlights the significance of reviewing processes and praising effort over outcomes to build resilience. He shares actionable advice on developing a growth mindset and offers insights on maintaining personal and professional balance, particularly in high-stress, fast-paced environments. Listeners will gain valuable tips on fostering a culture of continuous improvement and ensuring employee growth and development.

00:00 Introduction to the Generational Exchange

00:43 Meet the Hosts

01:38 Introducing Jake Thompson

03:12 The State of Management Training

10:35 Building Resilience in the Workplace

14:13 The Importance of Feedback and Review

20:12 Leadership Challenges and Solutions

24:04 Simple Ways to Change Your Culture

24:45 The Importance of Genuine Interest

25:13 Giving Good Feedback

27:05 Challenges in Connecting with Team Members

28:10 Making Team Members Feel Valued

35:22 Fostering a Growth Mindset

43:38 Balancing Excellence and Avoiding Burnout

46:39 Conclusion and Final Thoughts