In this episode of the Generational Exchange, special guest Jake Thompson, an award-winning motivational keynote speaker, leadership performance coach, and author, discusses strategies for leading better daily. The conversation explores the challenges that come with leadership, especially the lack of proper management training and the importance of providing feedback and appreciation to team members. Thompson highlights the significance of reviewing processes and praising effort over outcomes to build resilience. He shares actionable advice on developing a growth mindset and offers insights on maintaining personal and professional balance, particularly in high-stress, fast-paced environments. Listeners will gain valuable tips on fostering a culture of continuous improvement and ensuring employee growth and development.
00:00 Introduction to the Generational Exchange
00:43 Meet the Hosts
01:38 Introducing Jake Thompson
03:12 The State of Management Training
10:35 Building Resilience in the Workplace
14:13 The Importance of Feedback and Review
20:12 Leadership Challenges and Solutions
24:04 Simple Ways to Change Your Culture
24:45 The Importance of Genuine Interest
25:13 Giving Good Feedback
27:05 Challenges in Connecting with Team Members
28:10 Making Team Members Feel Valued
35:22 Fostering a Growth Mindset
43:38 Balancing Excellence and Avoiding Burnout
46:39 Conclusion and Final Thoughts