We spoke to Dave and Connor- owners of Priority Bikes about the nostalgia of bicycles, looking at time differently during Covid-19, finding balance and prioritizing good customer service.

00:36 Welcome

01:05 We also get to invite friends

02:44 the Story behind Priority

03:52 Low maintenance bike

05:17 101 on bicycles

05:34 Business during Covid-19

06:12 Full time job + parenting

06:52 A small team by design

08:42 Motivated by nostalgia

09:50 Bikes = Freedom

11:03 Transportation

12:02 Hard to ride a bike and not smile

12:30 Changing user behavior

13:42 Checking a lot of boxes

14:52 Scratching the uncertainty itch

15:46 White glove and contactless

12:11 The first emotion

19:09 New segments online

20:40 Time- looking at it differently

21:55 What are the questions people are asking

22:44 Craziest customer stories

24:32 Feeling good

25:15 E-bikes

28:49 Prioritizing

29:21 Working virtually

30:30 Stand up call

32:38 Supply chain

34:36 Tips for riding in the city

36:00 duzertv.com

37:20 Highly motivated

38:56 People spreading good

40:38 What will happen when things come back

41:10 Thinking ahead - thinking about the future

41:58 You don't work at a bike company to get rich

43:10 Building Community

43:58 Leading by example

44:50 The rules are really simple

45:36 Who is doing it well?

46:16 People don't like uncertainty

47:22 Showing that you're active

48:10 Balance

51:34 Commuting with kids

54:53 Alexa Flash Briefings

58:16 Everybody on the team is Motivated