Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series.

In this minisode, Paul Hayward from CooperVision shares insights on workplace challenges and how a hands-on Lean training program empowered leaders to guide their teams in quality-driven, data-informed decision-making, creating a more efficient and engaged work environment.

Listen to the full episode here: https://pmi.co.uk/knowledge-hub/continuous-improvement-culture-an-award-winning-journey/

PERFORMANCE IMPROVEMENT IN AN AI-DRIVEN WORLD.
The Goals to Results Conference is back, and it's grounded in the challenges you’re experiencing and the opportunities you’re facing as you lead change, transformation, and continuous improvement.
Save the Date. 17th March 2026.


More from PMI:

• Dive into our Knowledge Hub for more tools, videos, and infographics
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Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series.

In this minisode, BQF President Karen Leftley shares her observations on how organisations are navigating the journey to quality excellence. She explains why there’s no one-size-fits-all approach and underscores the power of embracing each organisation’s unique path to success.

Listen to the full episode here: https://pmi.co.uk/knowledge-hub/set-the-direction-and-do-brilliant-things-with-karen-leftley-bqf-president/

PERFORMANCE IMPROVEMENT IN AN AI-DRIVEN WORLD.
The Goals to Results Conference is back, and it's grounded in the challenges you’re experiencing and the opportunities you’re facing as you lead change, transformation, and continuous improvement.
Save the Date. 17th March 2026.


More from PMI:

• Dive into our Knowledge Hub for more tools, videos, and infographics
• Join us for a PMI LIVE Webinar
• Follow us on LinkedIn

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series.

In this minisode, we’re joined by Vince Desmond, CEO of the Chartered Quality Institute as he explores the evolving role of quality professionals from reactive quality management to proactive enablement.

Listen to the full episode here: https://pmi.co.uk/knowledge-hub/end-to-end-quality-as-a-competitive-advantage-with-vince-desmond-ceo-of-the-chartered-quality-institute/ 

PERFORMANCE IMPROVEMENT IN AN AI-DRIVEN WORLD.
The Goals to Results Conference is back, and it's grounded in the challenges you’re experiencing and the opportunities you’re facing as you lead change, transformation, and continuous improvement.
Save the Date. 17th March 2026.


More from PMI:

• Dive into our Knowledge Hub for more tools, videos, and infographics
• Join us for a PMI LIVE Webinar
• Follow us on LinkedIn

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series.
 
Our guest Paul Hayward at CooperVision, joined us shortly after having led his team to success at the BQF UK Excellence Awards, where they took home the prestigious Excellence in Continuous Improvement Culture award.  Join us as he shares details of their three-year journey, emphasising the importance of team engagement, employee empowerment, and management support
 
Listen to the full episode here: https://pmi.co.uk/knowledge-hub/continuous-improvement-culture-an-award-winning-journey/

PERFORMANCE IMPROVEMENT IN AN AI-DRIVEN WORLD.
The Goals to Results Conference is back, and it's grounded in the challenges you’re experiencing and the opportunities you’re facing as you lead change, transformation, and continuous improvement.
Save the Date. 17th March 2026.


More from PMI:

• Dive into our Knowledge Hub for more tools, videos, and infographics
• Join us for a PMI LIVE Webinar
• Follow us on LinkedIn

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series.

In this minisode, we are joined by Linda Linteau, Head of Global Continuous Improvement for SGRE Service, the global market leader in offshore wind power. Linda discusses how combining Lean Six Sigma and Agile methodologies with automation and AI is transforming project management, delivering cutting edge improvements at a remarkable speed.

Listen to the full episode here: https://pmi.co.uk/knowledge-hub/leading-for-business-excellence-podcast-episode-6-the-power-of-a-learning-culture-with-linda-linteau/ 

PERFORMANCE IMPROVEMENT IN AN AI-DRIVEN WORLD.
The Goals to Results Conference is back, and it's grounded in the challenges you’re experiencing and the opportunities you’re facing as you lead change, transformation, and continuous improvement.
Save the Date. 17th March 2026.


More from PMI:

• Dive into our Knowledge Hub for more tools, videos, and infographics
• Join us for a PMI LIVE Webinar
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Balancing support with effective challenge; creating an inclusive environment where all board members feel seen; enabling the diversity of the thinking the business needs to lead with agility. Which would you prioritise as a Non-Executive Director (NED)?

Join us for an enlightening conversation with Helen Mahy CBE, Chair of the NextEnergy Solar Fund and Non-Executive Director at SSE plc and Gowling WLG. Helen shares her candid perspective on what it takes to succeed in the ever-evolving boardroom, highlighting the adaptive qualities that effective leaders must possess. She discusses the power of diversity, the dynamic relationship between boards and executive teams, and the growing emphasis on sustainability and safety—essential elements in today’s fast-paced business environment.

Drawing on her extensive experience, Helen also offers insights into board recruitment, revealing what it takes to find leaders who excel in navigating complex challenges with intellectual, emotional, and cultural intelligence. Whether you're aiming for a non-executive role or seeking to enhance your leadership skills, this episode is full of practical advice and strategies that will equip you to lead with agility and impact.

PERFORMANCE IMPROVEMENT IN AN AI-DRIVEN WORLD.
The Goals to Results Conference is back, and it's grounded in the challenges you’re experiencing and the opportunities you’re facing as you lead change, transformation, and continuous improvement.
Save the Date. 17th March 2026.


More from PMI:

• Dive into our Knowledge Hub for more tools, videos, and infographics
• Join us for a PMI LIVE Webinar
• Follow us on LinkedIn

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series.
 
In this minisode, we’re joined by Rosie Brighty, Neurodiversity Trainer and Consultant at Divergent Consulting, as she shares a personal challenge from her journey with dyslexia and dyspraxia. Her story underscores the vital role leaders play in fostering awareness, understanding, and providing accommodations that empower individuals with these conditions to thrive both personally and professionally.
 
 Listen to the full episode here: https://pmi.co.uk/knowledge-hub/understanding-variation-in-our-people-not-just-our-processes/

PERFORMANCE IMPROVEMENT IN AN AI-DRIVEN WORLD.
The Goals to Results Conference is back, and it's grounded in the challenges you’re experiencing and the opportunities you’re facing as you lead change, transformation, and continuous improvement.
Save the Date. 17th March 2026.


More from PMI:

• Dive into our Knowledge Hub for more tools, videos, and infographics
• Join us for a PMI LIVE Webinar
• Follow us on LinkedIn

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series.

In this minisode, we’re joined by Vince Desmond, CEO of the Chartered Quality Institute as he explains the leadership challenges faced in not-for-profit organisation, emphasising the crucial role of a supportive community and the power of a clear purpose in mobilizing volunteers, drawing parallels to commercial sectors in the process.

Listen to the full episode here: https://pmi.co.uk/knowledge-hub/end-to-end-quality-as-a-competitive-advantage-with-vince-desmond-ceo-of-the-chartered-quality-institute/ 

PERFORMANCE IMPROVEMENT IN AN AI-DRIVEN WORLD.
The Goals to Results Conference is back, and it's grounded in the challenges you’re experiencing and the opportunities you’re facing as you lead change, transformation, and continuous improvement.
Save the Date. 17th March 2026.


More from PMI:

• Dive into our Knowledge Hub for more tools, videos, and infographics
• Join us for a PMI LIVE Webinar
• Follow us on LinkedIn

Have you ever paused to consider how well you're truly listening?
 
In his first 90 days as CEO at Money Advice Trust, Steve Vaid prioritised understanding employee experiences and customer feedback. By identifying key themes and strategic priorities, he’s set the organisation on a path to success through business excellence.
 
A customer-centric focus, prioritising improvement and impact has been a consistent theme throughout Steve’s career, evident through the experiences he recounts from his work at The Guide Dogs for the Blind Association and AMP, one of Australia's leading banks.  An advocate of sharing learning, Steve's visits to organisations renowned for their excellence in process improvement—and the subsequent integration of best practices—have inspired his teams, helped navigate challenges, and driven change.
 
Optimistic about the future of Money Advice Trust and its impact on those it serves, Steve’s insights reveal just how much positive change is possible when you make listening to your customers and thinking innovatively a top priority.

PERFORMANCE IMPROVEMENT IN AN AI-DRIVEN WORLD.
The Goals to Results Conference is back, and it's grounded in the challenges you’re experiencing and the opportunities you’re facing as you lead change, transformation, and continuous improvement.
Save the Date. 17th March 2026.


More from PMI:

• Dive into our Knowledge Hub for more tools, videos, and infographics
• Join us for a PMI LIVE Webinar
• Follow us on LinkedIn

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series.  

In this minisode, Marvin Cooke, Former Executive Vice President of Manufacturing, provides insights into how Toyota Motor Europe maintains excellence through its commitment to fundamental principles, emphasising a process-driven approach that prioritises safety, quality, and Continuous Improvement.

Listen to the full episode here: https://pmi.co.uk/knowledge-hub/podcast-operational-excellence-insights-with-marvin-cooke-of-toyota-motor-europe/ 

PERFORMANCE IMPROVEMENT IN AN AI-DRIVEN WORLD.
The Goals to Results Conference is back, and it's grounded in the challenges you’re experiencing and the opportunities you’re facing as you lead change, transformation, and continuous improvement.
Save the Date. 17th March 2026.


More from PMI:

• Dive into our Knowledge Hub for more tools, videos, and infographics
• Join us for a PMI LIVE Webinar
• Follow us on LinkedIn