Service Evolution

Leading in a Crisis with Jim Robinson


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[00:03:00] FEAR Mindset

[00:06:30] How will COVID-19 change our habits?

[00:10:10] How do you move from reactive to proactive?

[00:14:15] How do you stay vulnerable with your team?

[00:20:40] How do you balance keeping things positive?

[00:23:20] What kind of innovations do you see coming after COVID-19?

[00:25:05] What advice do you have for leaders right now?


Show Quotes:


“The power of touch is so significant, that there is no way I will not shake hands. It will be up to the recipient if they choose to accept.” [00:07:45]


“We [leaders] don’t know everything, but we are still chosen to lead. It’s our calling… that doesn’t mean I don’t need to say ‘I don’t know,’ sometimes.”[00:16:03]


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Service EvolutionBy CGP Maintenance & Construction Services, Inc

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