Leading in Dentistry

In this episode of the podcast, Dr. Wes Eggett takes inspiration from a recent interview between Andy Stanley and Adam Grant about unlocking hidden potential through learning how to sit with discomfort.

Dr. Eggett walks listeners through the TEACH leadership model and how each aspect of leadership requires someone to develop the skills of being comfortable with being uncomfortable.

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In this episode of Leading in Dentistry, Dr. Wes Eggett explores the critical importance of building trusting teams, inspired by Simon Sinek’s influential talk on the subject. Trust isn’t just a nice-to-have in a dental practice; it’s the foundation that allows team members to perform at their best, feel safe to share concerns, and innovate without fear of retribution. Dr. Eggett emphasizes that leadership is about creating an environment where trust can flourish, which, in turn, leads to exceptional patient care and a more cohesive team.

The episode also delves into six key retention strategies taught by the Team Training Institute that align perfectly with the idea of cultivating a trusting and supportive workplace. These strategies include ensuring sufficient pay, providing adequate benefits, fostering good communication, offering growth opportunities, promoting a positive work culture, and maintaining a reasonable workload. By implementing these strategies, dental leaders can not only build trust within their teams but also retain their top talent, ensuring long-term success and satisfaction for both staff and patients.

Key Takeaways:

• Trusting Teams: Trust is foundational in creating an environment where team members feel safe to be themselves, admit mistakes, and ask for help without fear. This leads to higher performance and better patient care.
• Six Retention Strategies:
  • Sufficient Pay: Regularly review and adjust pay to ensure team members are compensated fairly compared to local standards.
  • Adequate Benefits: Continuously improve benefits to stay competitive within the industry.
  • Good Communication: Keep the team informed with strategic plans, goals, and decisions to build transparency and trust.
  • Growth Opportunities: Provide clear paths for professional development through training, retreats, and continued education.
  • Positive Work Culture: Create a workplace driven by mission, vision, values, and traditions that foster a sense of purpose and belonging.
  • Reasonable Workload: Ensure the team is fully staffed or adjust the schedule to prevent burnout and maintain a healthy work-life balance.

Actionable Advice:

• Reflect on your own leadership style and assess the level of trust within your team. Start implementing small, consistent actions to build or strengthen trust.
• Review your practice’s pay, benefits, and workload management to ensure they align with the retention strategies discussed.

Call to Action:

• Share your experiences with building trusting teams or implementing retention strategies in your practice. Visit LeadinginDentistry.com or connect on Instagram @dr.weseggett to join the conversation.

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In this episode of Leading in Dentistry, Dr. Wes Eggett explores the 7 signs of self-sabotage and how these behaviors can hinder success in the dental profession. We discuss the ways dental professionals often get in their own way, from perfectionism to procrastination and burnout. Learn how these self-defeating habits show up in the day-to-day lives of dentists, hygienists, and staff members, and get actionable strategies to overcome them.

Dr. Eggett breaks down the most common types of self-sabotage in the dental field, including being overly self-critical, disorganized, and feeling like an imposter. Listen in to understand why these behaviors are so prevalent and, most importantly, how to take proactive steps to avoid them. Whether you’re a dentist, assistant, or part of the office team, this episode offers insights that will help you recognize and conquer the ways you might be holding yourself back.

Key Takeaways:

• The 7 signs of self-sabotage and their impact on your career and well-being.
• Real-life examples of how these behaviors manifest in various dental roles.
• Practical solutions for breaking free from self-sabotage and fostering a healthier work environment.

Videos Resources:

• Psych2Go: https://www.youtube.com/watch?v=Tbrj9aNRxr4
• Struthless: https://www.youtube.com/watch?v=4Ns96WM7C78
• Simon Sinek on Trusting Teams: https://www.youtube.com/watch?v=W5qQJhe7sLE

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In this episode, Dr. Eggett covers the concept of "Accidental Diminishers" as taught by Liz Wiseman in the book "Multipliers." The idea is that sometimes, the good intentions we have are actually the thing that undermines what we're trying to accomplish!

This episode outlines what the nine types of accidental diminishers are and how to solve your problems for whatever accidental diminishing qualities you have - because rest assured, you have them!

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In this episode, Dr. Wes Eggett reviews some key frameworks for developing trust with new members of the dental team. He talks about the Team Training Institute's "3-3-3 System" for onboarding new hires and the idea of implementing a "Black Belt System" for training staff members after they've been onboarded (as taught by Dr. Mark Costes and the Dental Success Institute).

This episode also makes a few call backs to past episodes, including Brene Brown's discussions on the anatomy of trust and the techniques Dr. Eggett used to receive 150+ job applicants in one week on Indeed. If you haven't yet had the chance to check out these episodes, take a listen!

And, if you're finding these episodes helpful, be sure to subscribe and leave a review!

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In this episode of the podcast, Dr. Wes Eggett reviews a recent TED Talk from Martin Gutmann about how we often celebrate the wrong leaders. This episode also discusses the Action Fallacy and addresses how to stay calm amid the highs and lows of working in a dental practice.

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In this episode, Dr. Wes Eggett shares the BRAVING framework from Brene Brown as way to articulate the various aspects of trust. Dr. Eggett makes the case that dental team members and leaders can utilize this framework when trust has been broken to determine exactly what about the relationship caused the trust to be damaged. By putting words to why trust is broken, teams and leaders can work together to repair those aspects of trust and grow closer together.

With trust being the first part of the TEACH Leadership Model, the importance of trust can not be overstated! Tune in to hear how you can better identify where trust can grow in your relationships and in the relationships with your team!

==== Show Notes Links ===

• Brené Brown's BRAVING Video

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In this episode, Dr. Eggett takes the podcast in a different direction, sharing a personal story of how his supervisors created an environment for him to move the needle and gain over 150 job applicants in the course of a week. He shares the Six Retention Strategies taught by the Team Training Institute and how he was able to funnel those into job listings that flooded their system to the point they had to close one of the job listings altogether!

Be sure to listen to the episode for the exact script used in the job listing that made this happen, and check out Dr. Eggett on Instagram (@dr.weseggett) for more content on how to have this same effect in your own practice.

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This episode sees Dr. Wes Eggett reviewing the benefits of conflict and the many positive outcomes that await those who take the time to power through and work on their conflict resolution skills. He uses wisdom from Kung Fu master Bruce Lee, FBI Negotiator Chris Voss, and the classic book Crucial Conversations to present a case for how to flip the script on conflict and start making the most of it.

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In this episode of the Leading in Dentistry Podcast, Dr. Wes Eggett reviews the TEACH leadership model, specifically regarding its importance in setting expectations and maintaining accountability within a dental team. He emphasizes addressing gaps between expectations and reality to understand why plans may not be working as envisioned. Dr. Eggett introduces the Six Sources of Influence framework from Crucial Learning, known for their work on Crucial Conversations, to help diagnose and influence team behavior effectively.

Motivational and ability problems can be divided into personal, social, and structural areas. Dr. Eggett explains how to use this framework to diagnose issues and positively influence behaviors, using case acceptance in dental practices as an example. He provides detailed strategies for improving case acceptance by addressing personal motivation and ability, social motivation and ability, and structural motivation and ability, demonstrating how using multiple sources of influence can significantly enhance results. This practical approach aims to help dental leaders create a more effective and supportive environment for their teams.

VitalSmarts Research on Six Sources of Influence

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