Return on Empathy (ROE)

Leading Inside Conventional Systems with Robert E. Quinn


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In the second installment of this Leadership Excellence Series, Robert Quinn challenges leaders to rethink everything they’ve been taught about performance and change—arguing that true transformation doesn’t come from fixing problems, but from studying and scaling excellence. This thought-provoking conversation dives into how deeply embedded systems shape behavior, why emotion is an often-ignored driver of results, and how empathy, purpose, and “sacred space” can unlock extraordinary performance. Quinn offers a bold invitation to move from fear-based leadership to a more conscious, purpose-driven approach—one rooted in collective empathy and human connection. If you’re ready to transcend conventional leadership and create lasting cultural change, this episode delivers both the mindset shift and practical steps to get there.

Sound Bites

"Emotion is a huge piece of reality"

"Adore them to produce excellence"

"Ask what result do I want to create?"

Chapters

00:00 Introduction to Leadership Excellence

04:51 The Challenge of Conventional Systems

11:34 Transforming Fear into Faith

18:16 The Power of Empathy in Leadership

26:26 Purpose-Driven Leadership and Its Challenges

29:19 The Power of Love in Leadership

34:43 Inspiration Meets Practicality

35:27 The Threat of Purpose

38:18 Collective Empathy in Organizations

47:48 Transcending Conventional Leadership

55:47 The Universal Connection of Humanity

Resources

Robert Quinn's Books on Leadership and Excellence - https://www.amazon.com/s?k=Robert+Quinn+leadership

Robert Quinn’s blog article on Collective Empathy:

https://robertequinn.com/uncategorized/collective-empathy/

Robert Quinn’s blog article on Personal Change and Sacred Space:

https://robertequinn.com/uncategorized/personal-change-and-sacred-space/

Guest links

LinkedIn - https://www.linkedin.com/in/robert-e-quinn-57b9a9100/

Learn more about The Empathy Collective: www.theempathycollective.com

Join The Empathy Collective and learn from leaders like Bob:

  • Join us at The Empathy Collective community launch event on July 15th @ 12 PM EST. REGISTER HERE
  • Join the membership waitlist for The Empathy Collective community (our doors open July 29th) and reference the promo code ROEPOD94 for a 10% discount on the form: JOIN THE WAITLIST HERE

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Return on Empathy (ROE)By Rebecca Dhrimaj