In this episode of The Digital Executive, Brian Thomas welcomes Santosh Kaveti, CEO and founder of ProArch, a leader in cloud, data, app modernization, and cybersecurity solutions. With over 18 years of experience as a technologist, entrepreneur, investor, and advisor, Santosh shares the pivotal lessons that shaped his approach to building technology services—including the realization that technology alone is never the solution; people, processes, and change management are the true drivers of success.

Santosh highlights how a failed early deployment taught him the importance of co-creating with clients, embedding teams, and always starting with the business “why.” He then breaks down ProArch’s holistic digital transformation model: cloud as horsepower, data as fuel, apps as the vehicle, and security as the steering system—all essential and integrated, especially as IT and OT converge in sectors like energy and manufacturing.

He also warns of rising threats, from shadow AI to unpatched OT environments, and emphasizes building a culture where security is a shared responsibility. Looking ahead, Santosh predicts a shift from experimental to embedded AI, the rise of verticalized AI models, and AI moving to the edge with SLMs powering real-time insights.

For leaders preparing for the next decade, Santosh stresses: get your data house in order, build AI governance, rethink talent around skills, and design AI-native—rather than AI-bolted-on—workflows.

A forward-looking conversation on resilience, innovation, and the future of enterprise technology.

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