In this episode of Beyond Product Management, Heather Miller sits down with Jennifer Soy Long, founder of Selby Group, LLC, to explore the art and science of leading change within organizations. Jennifer shares her journey from “accidental change manager” to 28 years of guiding leaders through complex technology-driven transformations.

Together, Heather and Jennifer dive into:

• How to handle ineffective bosses without letting emotions derail your impact.
• Practical strategies for building alignment and influence with peers and stakeholders.
• The importance of empathy and understanding others’ goals to drive successful change.
• Identifying “traditionalists” (stabilizers) in your organization—and why winning them over can make or break your initiatives.
• Real-world examples of navigating organizational change, from technical teams to leadership dynamics.

If you’ve ever struggled with driving change, gaining support from key stakeholders, or leading without authority, this episode is packed with actionable insights to help you lead more effectively—and get results that stick.

LinkedIn: 

https://www.linkedin.com/in/jenniferselbylong/

Website:

https://www.selbygroup.com

PDRM Consulting's mission is to help businesses reduce risk, specifically in the fields of Cybersecurity and Product Management.

Heather bridges the professional development gap in the corporate space by empowering growth-driven product managers to transition into strategic, results-oriented leaders. By focusing on enhancing key skills and decision-making capabilities, she helps them accelerate their leadership journey, achieve measurable outcomes more quickly, and excel in driving product success. Her approach ensures they thrive in their roles and unlock their full potential as impactful servant leaders within their organizations.

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