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Pressure doesn’t wait for a free afternoon. It shows up in the middle of a deadline, a hard conversation, or a messy team moment—and that’s where leadership is proven. We go straight at the heart of it: emotional labor, stress, and the emotional intelligence skills that help you regulate instead of react.
We start by naming emotional labor—the often invisible work leaders do to manage their own feelings while holding space for everyone else’s. From there, we dig into co-regulation and why one person’s panic or calm can shift a whole room. We connect Daniel Goleman’s four EQ domains to practical moves you can use in real time: notice your signals, ground your body, read the room, and protect trust through tone, timing, and clarity.
If you’re ready to turn stressful moments into proof points of your culture, this conversation will give you language, tools, and confidence to lead with steadiness. Subscribe, share this with a manager who’s carrying a lot right now, and leave a review to tell us which calm-down cue you’ll try next.
And for deeper practice, use code EI20 for 20% off our emotional intelligence course.
Support the show
Visit our website
Check out our online course catalogue
Send us an email
Connect with Johanna on LinkedIn
Connect with Katie on LinkedIn
Follow us on Instagram
Best practices and pitfalls of change management process
By Johanna Pagonis5
33 ratings
Send a text
Pressure doesn’t wait for a free afternoon. It shows up in the middle of a deadline, a hard conversation, or a messy team moment—and that’s where leadership is proven. We go straight at the heart of it: emotional labor, stress, and the emotional intelligence skills that help you regulate instead of react.
We start by naming emotional labor—the often invisible work leaders do to manage their own feelings while holding space for everyone else’s. From there, we dig into co-regulation and why one person’s panic or calm can shift a whole room. We connect Daniel Goleman’s four EQ domains to practical moves you can use in real time: notice your signals, ground your body, read the room, and protect trust through tone, timing, and clarity.
If you’re ready to turn stressful moments into proof points of your culture, this conversation will give you language, tools, and confidence to lead with steadiness. Subscribe, share this with a manager who’s carrying a lot right now, and leave a review to tell us which calm-down cue you’ll try next.
And for deeper practice, use code EI20 for 20% off our emotional intelligence course.
Support the show
Visit our website
Check out our online course catalogue
Send us an email
Connect with Johanna on LinkedIn
Connect with Katie on LinkedIn
Follow us on Instagram
Best practices and pitfalls of change management process